What are the responsibilities and job description for the Retail Assistant Manager position at Goodwill Redwood Empire?
CHARACTERISTICS OF THE JOB :
Learn how to manage the activities of a retail store in a manner that will ensure maximum profitability and efficiency, while creating a positive image of GIRE in the community. Provide managerial duties as required.
PROVIDES SUPERVISION TO : In coordination with the Store Manager, the Assistant Manager will give direction to all DGR employees, participants, clients, and volunteers assigned to the location.
ESSENTIAL FUNCTIONS
- Achieves financial objectives by actively participating in the preparation of an annual budget; scheduling expenditures; analyzing variances; and initiating corrective actions. Achieve or exceed the budgeted expense / revenue ratio. Monitor ratio daily, weekly, and monthly.
- Manage the intake and processing of donations to achieve or exceed the daily production and sales goals.
- Maintain inventory quality standards; set standards for each department.
- Maintain budgeted staffing levels with employees that meet or exceed the performance standards of their position.
- Perform interviews for potential employees in accordance with practices established by Human Resources. Complete evaluations and necessary disciplinary action as directed by senior retail management and Human Resources
- Train employees and clients in proper work habits, job responsibilities, and policies / procedures. Implement client training programs and coordinate with Workforce Development Department.
- Provide professional customer service.
- Bring up to standard all issues surfaced during each store visit checklist within the required time frame.
- Maintain required sales, inventory, personnel, and supply records. Send accurate and complete paperwork to the appropriate department at the administrative office in a timely manner.
- Accurately complete and submit employee and consumer payroll records. Maintain schedules and payroll records as required by Human Resources.
- Review and analyze data on a regular basis to determine effectiveness of sales / donation methods and procedures. Recommended changes to Retail Store Manager.
- Manage store in accordance with high professional work ethics and integrity as well as Goodwill policies and procedures.
- Maintain displays and utilize all marketing tools per established procedures.
- Maintain facility and grounds in a neat and clean condition at all times. Promptly report needed repairs / replacements to the designated staff member.
- Follow and enforce loss prevention and safety procedures at all times. Provide a safe work environment.
ANCILLARY FUNCTIONS :
QUALIFICATIONS :
DESIRED TRAITS AND COMPETENCIES
WORK ENVIRONMENT : Exposure to constant low-level noise. Temperate climate with both indoor and outdoor exposures. Varies walking surfaces – to include tile, carpet, linoleum, concrete, or asphalt. Overhead and natural lighting. High level of interaction with the general public. May be exposed to moderate levels of dust.
PHYSICAL REQUIREMENTS : Continuous bending, stooping, stretching, walking with mobility throughout the store. Continuous simple grasping. Frequent to continuous fine finger movement to operate cash register and computer. Ability to lift up to 50 pounds. Continuous speech and visual skills required. Occasional vehicle travel.
PROMOTIONAL & DEVELOPMENTAL OPPORTUNITIES :
Position may be promotable to Store Manager with demonstrated mastery of skills, relevant trainings including supervision, administrative tasks, and understanding business needs, goals, and objectives. All promotions are based on business needs.
Salary : $21