What are the responsibilities and job description for the Forklift Driver position at Goodwill Retail Services?
RESPONSIBILITY LEVEL:
Responsible for the efficient movement, organization and warehousing of product in accordance with Goodwill Process Standards. Meet customer needs and achieve established quality control standards. Keep equipment in good working order while assuring a safe work environment. Requires direction and regular supervision.
PRINCIPAL DUTIES:
1. Maintain organization of assigned area contributing to an efficient workflow.
2. Follow defined processes for protection and usage of high value company assets including but not limited to transportation fleet, forklifts, balers and other equipment.
3. Increases familiarity with equipment while gaining knowledge and confidence.
4. Maintain inventory control processes (First In First Out).
5. Contribute to continuous improvement by suggesting improvements in material flow and job tasks and maintenance of equipment used (forklifts, balers, etc.) to management.
6. Communicate supply needs to management.
7. Ensure accuracy of incoming and outgoing material.
8. Secure freight inside trailers using appropriate tools and supplies.
9. Meet assigned productivity goals by utilizing best practices.
10. Complete logs and reports as directed.
11. Maintain organization and supply of operating materials.
12. Operate equipment in accordance with safety guidelines, including the use of protective equipment.
13. Maintain accurate production records.
14. Other duties as assigned.
REQUIREMENTS:
- Work a varied schedule and have flexible hours.
- Forklift usage up to 85% of the day.
- Experience working with machinery preferred, but not required.
- Previous forklift experience desired.
- Able to complete and retain forklift certification.
CORE COMPETENCIES:
- Maintain safety and quality guidelines.
- Prioritize multiple work assignments and competing priorities.
- Consistently provide the highest levels of customer service by meeting Retail standards/expectations and Goodwill’s Values.
- Communicate to customers, donors, employees and visitors in a professional and pleasant manner.
- Follow established security procedures.
- Maintain confidentiality of business results.
- Basic reading, writing, and math skills.
PHYSICAL/SENSORY DEMANDS:
- Able to stand or be stationary for eight or more hours.
- Able to lift 75 pounds and push and/or pull cages weighing 600 pounds.
- Good hand/eye coordination. Small finger dexterity for some functions.
- Able to observe and remove materials to meet production and quality standards.
- Able to hearing and respond to warning signals and/or alarms.
- Able to work in an environment that includes varying temperatures, dust, handling of unwashed clothing and loud noise.