What are the responsibilities and job description for the Department Manager position at Goodwill - Rockford (McFarland), IL?
Accountability :
Assists in supporting all aspects of the retail operation while providing specific oversight of a specialized department.
Responsibilities & Essential Functions :
Retail & Sales Management
- Understands and can work in any store function – sales, donation, textiles, and wares.
- Merchandises store effectively through displays, timely features and end caps, and an overall appealing sales floor.
- Acts as expert in assigned area of the store taking ownership for merchandising, production results, quality control, and overall operation of area.
- Supports inventory process according to organizational guidelines.
- Operates as manager on duty – taking all telephone calls, cover sales floor breaks, answering customer and employee questions, answer manager calls, replenishment of goods, opening and closing store, following banking procedures as assigned.
- Helps manages overall flow and inventory of donated goods, new goods, and seasonal goods.
- Promotes exceptional internal and external customer service through effective communication.
Financial Results
People Management
Provides performance feedback to Store Manager.
Role models appropriate behavior (courteous and respectful interactions).
Creates a positive and professional store culture.
Risk Management
Other
The above list of responsibilities is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities or duties required. Employees are expected to perform other duties as assigned.
Compensation : $17.50 - $21.50 / hour
Key Benefits We Offer
Health & Wellness : Medical, dental, vision insurance, basic and voluntary life insurance as well as short-term disability and employee assistance program.
Financial Security : Competitive salary, retirement plans with employer discretionary match, and bonus opportunity.
Work-Life Balance : Paid time off, and flexible schedule.
Professional Growth : Training programs, tuition reimbursement, and career advancement opportunities.
Perks & Extras : Employee discounts, and a supportive, inclusive workplace.
At Goodwill, diversity, equity, and inclusion is who we are and it’s at the core of what we do. That is why we are committed to building a diverse and inclusive workplace and we are excited that you are interested in working with us. We encourage you to apply for any position that you feel best aligns with your background and experiences. Regardless of ability, background, sexual orientation, race, ethnicity, gender, gender identity, and faith, we commit to providing each applicant a hiring experience that allows you to bring your authentic self to the table.
If you need an alternative method to applying for this position, please contact Goodwill's Human Resource Department at DEI@goodwillni.org.
Salary : $18 - $22
