What are the responsibilities and job description for the Customer Service Specialist position at Goodwill SC?
Role Overview
As a vital member of the Goodwill SC team, you will be responsible for delivering exceptional customer experiences and ensuring seamless store operations.
Key Responsibilities:
- Assist customers and donors upon entering the store, fostering positive relationships.
- Deliver outstanding customer service, bag merchandise efficiently, and handle returns accurately.
- Contribute to efficient merchandise receipt, stocking, and inventory processes.
- Collaborate in loading and unloading trucks from the distribution center.
- Oversee the safe and compliant storage and display of various products, including textiles, electronics, and household items.
- Maintain a clean and organized store environment through regular housekeeping, custodial, and janitorial activities.
- Execute all tasks delegated by management.
Requirements:
- Strong basic skills in reading, writing, and mathematics are crucial.
- Prior experience in retail environments is highly valued.
