24476 Work Experience Trainee-Office (PT)

Objective and Primary Responsibilities / Summary  The Office Work Experience Trainee is a temporary work experience position that provides the participant an opportunity to learn the basic tasks and skills of the position. Participants are placed at a variety of work sites and each experience is unique in skills attainment. Participants selected for this work experience must meet program requirements and will train for a predetermined number of hours. For more information on how to qualify for this or other work experience positions please https://www.goodwillsocal.org/career-services/employment-centers/.   Essential Duties & Responsibilities Performs office duties in support of an assigned department or division; receives and directs telephone calls and visitors; provides information on department or division services and operations Assists in managing the flow and preparation of paperwork. Acts as a receptionist; answers the telephone and provides information on department policies and procedures Maintains a variety of files and records in assigned department; files in accordance with establishing filing system. Provides customer service, information, referrals and assistance to the general public and other departments Collects, sorts, posts, adds, and modifies accurate data as necessary for tracking purposes into respective databases systems and/or processes. Records and updates directories as needed Orders, receives and organizes materials and supplies Maintains, requests, and cancels vendors’ services as needed. Sorts and distributes internal and external correspondence appropriately Precisely prepares and tracks outgoing mail Additional Duties & Responsibilities Other duties and special projects as assigned Ability to work independently, with minimal supervision This position is a temporary position.   Supervisory Responsibilities This job has no supervisory responsibilities   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Education & Experience No prior experience or training.   Certificates, Licenses, Registrations None required. Other Educational Skills & Abilities No skills needed.   English Language Skills Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.   Mathematical Skills No skills needed.   Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions.  Ability to deal with standardized situations with only occasional or no variables.   Computer Skills No skills needed.   Other Qualifications Shift flexibility and overtime when needed Ability to handle confidential information Ability to work with minimal supervision Non-profit experience preferred Spanish / English bilingual preferred Punctual and dependable attendance Free from alcohol and drug abuse Understands the basic philosophy of Goodwill and participates fully in carrying out its mission Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence   Required Training New Hire Orientation Standard Operating Procedures Customer Service Training Financial Literacy Managing Difficult Situations Hire Select Assessments       Values-Based Work Environment Notice Goodwill Southern California provides a values-based work environment for our employees.  All individuals are expected to support and promote our values:   We treat everyone with respect, compassion and inclusion, recognizing their contributions and differences We conduct business with transparency, integrity and accountability We serve, empower and advocate for our clients, community, business partners and each other We pursue a vision of excellence and continuous improvement to better the lives of those we serve   The above description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.   #LI-DNI

Salary : $16