What are the responsibilities and job description for the Customer Service Representative position at Goodwill Southern California?
About the Role
We are seeking a skilled Retail Associate to join our team at Goodwill Southern California. As a Retail Associate, you will play a vital role in providing excellent customer service and maintaining a positive store environment.
Key Responsibilities
- Assist customers: Provide personalized support to customers, addressing their needs and ensuring a satisfying shopping experience.
- Maintain store appearance: Ensure the sales floor, shelves, and displays are organized and visually appealing, creating an inviting atmosphere for customers.
- Process transactions: Accurately handle cash, credit card, and other payment methods, while maintaining a secure and efficient checkout process.
- Support inventory management: Assist with receiving, stocking, and rotating merchandise, adhering to company standards and procedures.
Required Skills and Qualifications
- Excellent communication skills: Effectively interact with customers, colleagues, and management to ensure seamless operations.
- Basic math skills: Perform accurate calculations and manage cash handling responsibilities.
- Physical ability: Stand for long periods, lift up to 25 pounds, and navigate the sales floor efficiently.
- Teamwork and adaptability: Collaborate with colleagues to achieve sales goals, adapt to changing situations, and maintain a positive attitude.
Benefits
As a valued member of our team, you will enjoy various benefits, including opportunities for career growth, competitive pay, and a comprehensive training program. Our supportive work environment encourages collaboration and innovation, helping you reach your full potential.
