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Intake Specialist

Goodwill Southern California
Los Angeles, CA Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 3/27/2025
The Intake Specialist Assists in determining program eligibility of all participants enrolling with Goodwill Southern California American Job Center of California (AJCC).  Essential Duties & Responsibilities Coordinates presentations and enrollment of participants with mandatory partners and cross functional teams Provides initial assessment of participants to determine abilities, interests, needs, and barriers. Certifies client documentation as proscribed by WIOA regulations, organize client files, maintain case notes in CalJobs and JobsLA. Enters and enrolls participants and CalJobs / JobsLA data entries in a timely manner with 100% accuracy. Identifies and enrolls City and County of Los Angeles mandated populations with priority of services as defined by the programs. Reviews enrollment packets for completeness and accuracy.  Makes necessary corrections as needed. Ensures all required documentation is received from referral sources; timely communication with referring agency. Establishes initial  electronic and physical files for those enrolled and facilitates a warm-handoff to Career Services Speiailst and Employment Service Specialist. This position may require some travel up to 25% of the time; a valid CA driver's license and state-required auto insurance are necessary.  Driving records must be acceptable by the company’s insurance carrier.  Education & Experience 5 years of workforce development or education program experience, some experience in non-profit/post-secondary institution programs is preferred. Knowledge of CalJobs/ JobsLA  and quality control process Demonstrated ability to work on multiple projects, with multiple community resource simultaneously, and meeting deadlines Familiarity with the public workforce and/or education system. Experience working and collaborating with community colleges, training providers, businesses, community agencies, politicians and policy leaders. Associate’s degree and two years related experience in accurate data and document management and in WIOA eligibility and intake work; or minimum four years of related experience. Bi-lingual fluency (e.g., English/ASL, English/Spanish, etc.) and ability understand another culture as required by the program or local community highly desired. Ability to handle confidential information.  Punctual and dependable attendance. Free from alcohol and drug abuse Basic computer skills in project management software, work processing, and other software systems-GoodTrak.   Pre-Employment Testing 8 Panel Drug Screen Background Check Employment Verification Live Scan Motor of Vehicles Report List of Excluded Individuals and Entities   #LI-DNI

Salary : $20

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