What are the responsibilities and job description for the Retail Associate position at Goodwill Southern California?
Goodwill is a leading non-profit brand, one of the largest in Southern California. We are an evolving organization, focused on our Mission, people, and future.
The Retail Associate delivers excellent customer experiences by engaging with customers, achieving goals, maintaining a clean store environment, and communicating Goodwill's mission.
Key Responsibilities
- Provide outstanding service, engage with each customer, and maintain a friendly attitude
- Perform accurate Point of Sale and cash handling procedures
- Communicate Goodwill's values (RISE: Respect, Integrity, Service, and Excellence) to employees, customers, and donors
- Receive and record donations accurately using technology
- Sort, clean, process, and price donated goods according to company standards
- Maintain the sales floor and merchandise
- Maintain a clean and safe environment by following safety policies and procedures
- Load and unload trucks and perform necessary cleaning and janitorial work
Requirements
- Ability to read, speak, and write Basic English
- Ability to operate a cash register, personal computer, and other necessary technology
- Ability to share Goodwill's purpose with customers or donors and ask for donations
- Ability to work with a diverse team
- Some retail and sales experience is helpful
- Punctual and dependable attendance
- Free from alcohol and drug abuse
- Understands Goodwill's basic philosophy and participates in carrying out its mission
- Adheres to Goodwill's values of Respect, Integrity, Service, and Excellence
About Us
Goodwill Industries in Southern California is an equal opportunity employer, considering applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
We give preferential consideration to persons with barriers to employment and encourage persons with disabilities to apply.
We are committed to a policy of equal employment opportunity for applicants and employees, complying with all applicable laws prohibiting discrimination in employment.
