What are the responsibilities and job description for the Retail Associate position at Goodwill Southern California?
Goodwill is one of the leading non-profit brands in the world and a rapidly evolving organization that remains focused on its Mission, people, and future. It's always a good day.
The Retail Associate delivers exceptional customer experiences by engaging with customers, achieving set goals, maintaining a clean store environment, and communicating Goodwill's mission.
Essential Duties & Responsibilities
- Provide excellent service by presenting a friendly attitude and engaging with each customer.
- Process transactions accurately and securely using Point of Sale (POS) systems.
- Communicate Goodwill's Mission and values (RISE: Respect, Integrity, Service, and Excellence) to employees, customers, and donors.
- Receive and record donations using technology.
- Sort, clean, price, and merchandise donated goods according to company standards.
- Maintain a clean and safe work environment by following safety procedures and wearing personal protective equipment.
- Load and unload trucks and perform cleaning tasks as needed.
- Work flexible shifts, including nights, weekends, holidays, and overtime when required.
Education & Experience
- Demonstrate basic English language skills, including reading, speaking, and writing.
- Operate cash registers, computers, and other technology necessary for job duties.
- Share Goodwill's purpose with customers and donors, asking for monetary donations.
- Work collaboratively with diverse teams.
- Prior retail and sales experience is beneficial.
- Demonstrate punctuality and reliable attendance.
- Avoid substance abuse and maintain a healthy lifestyle.
- Understand Goodwill's philosophy and actively participate in carrying out its mission.
- Cultivate Goodwill's values of Respect, Integrity, Service, and Excellence.
Equal Employment Opportunity
Goodwill Industries in Southern California is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
We give preferential consideration to individuals with barriers to employment and encourage people with disabilities to apply.
Our commitment to equal employment opportunity complies with all applicable laws, including Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and state laws protecting various characteristics.
