What are the responsibilities and job description for the Warehouse Operations Manager position at Goodwill TalentBridge?
Job Summary
The Warehouse Lead | 2nd SHIFT is a crucial role in our shipping warehouse, responsible for fostering a safe, efficient, and productive work environment. As a results-driven professional, you will lead a team of warehouse associates, delegate tasks, and ensure timely and accurate order fulfillment.
About the Role
- As a Warehouse Lead, you will collaborate with the Supervisor to identify staffing needs and allocate labor effectively based on workflow (Pick-Pack-Ship).
- You will oversee the picking, packing, and shipping of warehouse orders, ensuring all tasks meet KPIs.
- The successful candidate will enforce safety protocols and maintain a safe working environment.
Responsibilities
The Warehouse Lead | 2nd SHIFT is a crucial role in our shipping warehouse, responsible for fostering a safe, efficient, and productive work environment. As a results-driven professional, you will lead a team of warehouse associates, delegate tasks, and ensure timely and accurate order fulfillment.
About the Role
- As a Warehouse Lead, you will collaborate with the Supervisor to identify staffing needs and allocate labor effectively based on workflow (Pick-Pack-Ship).
- You will oversee the picking, packing, and shipping of warehouse orders, ensuring all tasks meet KPIs.
- The successful candidate will enforce safety protocols and maintain a safe working environment.
Responsibilities
- Lead and motivate a team of warehouse associates to meet productivity and accuracy goals.
- Collaborate with the Supervisor to identify staffing needs and allocate labor effectively based on workflow (Pick-Pack-Ship).
- Oversee the picking, packing, and shipping of warehouse orders, ensuring all tasks meet KPIs.
- Enforce safety protocols and maintain a safe working environment.
- Work cross-functionally with departments like Account Coordinators and Production staff to ensure seamless operations.
- Maintain accurate records of WIP (Work in Progress) inventory and shipping documentation.
- Identify opportunities for process improvements and implement efficiency-enhancing solutions.
- Train new warehouse associates and provide ongoing coaching and development.
- Troubleshoot order fulfillment issues and resolve inquiries in a timely manner.
- Ensure the warehouse is clean, organized, and well-maintained.
- Assist with planning and leading departmental and continuous improvement initiatives.
- Contribute to the development and training on Standard Operating Procedures (SOPs) and Dozuki documentation.
- Support 5S implementation and audits.
- Assist with troubleshooting and root cause identification for shipping errors and corrective/preventative action initiatives.
- Able to adjust and follow instructions in a fast-paced environment.
- Contributes to the completing of projects on time, using project management software to manage the projects.
