What are the responsibilities and job description for the Sales Associate position at Goodwill?
Shifts : Nights and Weekends
Responsible for all duties as assigned by management, including providing exceptional customer service, greeting customers upon their arrival, handling cash transactions, and putting away merchandise on the sales floor.
Responsibilities & Essential Functions :
Communication
- Makes customers feel welcome and appreciated. Assists customers with sales - accurately rings up merchandise on cash register, performs accurate transactions related to cash and credit cards, and bags merchandise.
- Communicates customer concerns and compliments to management.
- Provides great customer service to customers through greeting upon arrival, assisting with questions, walking customers to product, and thanking customers for supporting Goodwill.
- Responsive and respectful towards others within the organization. Promotes internal and external customer service through effective communication. Displays appropriate behavior (courteous and respectful interactions) with fellow employees.
Attention to Detail
General Housekeeping
Safety & Loss Prevention
Other
The above list of responsibilities is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities or duties required. Employees are expected to perform other duties as assigned
Qualifications & Basic Job Requirements :
Environment :
The work will be conducted in a retail store environment where there are sometimes dusty conditions. Hours vary and can include evening and / or weekend hours.
Sensory and Physical Requirements :
Ability to efficiently and effectively perform all functions of the job. Ability to effectively communicate with customers. Ability to stand, bend, lift, and reach for long periods of time. Ability to lift up to 20 pounds and occasionally lift up to 40 pounds. Use of both hands. Good manual and finger dexterity. Ability to visually inspect and eliminate non-saleable donations.
Responsible for all duties as assigned by management, including providing exceptional customer service, greeting customers upon their arrival, handling cash transactions, and putting away merchandise on the sales floor.
Compensation : $16.00 - $18.50 / hour
Key Benefits we offer :
Flexible work schedule, Store discount, IL PTO, Cultural observance day, Tuition reimbursement, 401k, Voluntary Aflac and Career advancement opportunities.
Salary : $16 - $19
