Technology Processing Technician I

Job Summary: The Technology Processing Technician I plays a crucial role in refurbishing and reselling donated electronic devices while adhering to environmental and safety regulations.

Main Responsibilities:

• Data Security: Ensure the secure handling of sensitive data by performing PII removal on all technology items before resale.
• Refurbishment & Testing: Test, troubleshoot, and refurbish electronic devices including computers, laptops, monitors, TVs, game consoles, and other electronics.
• Demanufacturing & Recycling: Disassemble and sort electronics that are not salvageable for resale into components for recycling.
• Market Evaluation: Research the current market value of refurbished electronics using online platforms like eBay to price items accurately.
• Inventory & Documentation: Label devices with appropriate specifications and conditions for resale or recycling.
• Online Listing & Customer Service: Perform tasks within listing software to list items for sale through online channels and support customers who have questions about online listings.

Requirements:

• High school diploma or equivalent.
• Basic computer skills and familiarity with Microsoft Windows and OSX operating systems.
• Ability to identify and troubleshoot electronic components and systems.
• Excellent interpersonal and communication skills.

About Goodwill NNE: We offer medical, vision, and dental benefits, generous PTO Plan, paid Holidays, 403(b) retirement plan with employer match, 30% Employee discount at Goodwill stores in ME, NH & VT, valuable job training with growth potential, private 'life navigation' services, telehealth services, and Citizenship Behaviors fostering a workplace culture of inclusivity and respect.