What are the responsibilities and job description for the Cyber Systems Engineer position at Goodwin Recruiting?
We seek a dynamic Cyber Engineer to join our team. The candidate will provide cybersecurity support to a defense military program. Come work for a company that's been voted a top place to work and has been a company in Central Florida for over ten years. If this sounds like you, please apply below!
Cyber Systems Engineer Benefits :
401(k) plan
Full Health
Short & Long Term Disability - 100% paid by Employer
Generous PTO / 11 Paid Holidays
Tuition Reimbursement
Cyber Systems Engineer Responsibilities :
As a member of the platform support team, the engineer will utilize Jira Service Manager tools and vSphere to monitor and maintain the training platform, guaranteeing its peak performance
Provide a structured approach to service design, transition, and operation, ensuring that IT services are aligned with the needs of the user
Display meticulous attention to detail while entering user information to ensure accuracy, maintaining a commitment to error rates below 5%, minimizing the need for corrective actions
Address IT incidents with precision and promptness while analyzing patterns to determine and address root causes
Regularly provide comprehensive reports detailing requests, resolutions, and progress status to all relevant stakeholders
Offer professional-level support for IT, virtual environments, and network functions, addressing a range of technical challenges
Thrive as a self-starter in a dynamic and fast-paced environment, collaborating effectively with engineers of varying skill levels and experience
Efficiently manage and execute service requests, ensuring timely service delivery and user satisfaction
Cyber Systems Engineer Requirements :
Bachelor's Degree in Computer Science, Engineering, or a related field required
An active Top Secret / Sensitive Compartmented Information (TS / SCI) clearance, with either Full Scope or Counterintelligence (CI) Polygraph, is mandatory for this role
5-8 years of experience supporting help desk operations
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