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Cyber Systems Engineer

Goodwin Recruiting
Augusta, GA Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/14/2025

We seek a dynamic Cyber Engineer to join our team. The candidate will provide cybersecurity support to a defense military program. Come work for a company that's been voted a top place to work and has been a company in Central Florida for over ten years. If this sounds like you, please apply below!

Cyber Systems Engineer Benefits :

  • 401(k) plan
  • Full Health
  • Short & Long Term Disability - 100% paid by Employer
  • Generous PTO / 11 Paid Holidays
  • Tuition Reimbursement

Cyber Systems Engineer Responsibilities :

  • As a member of the platform support team, the engineer will utilize Jira Service Manager tools and vSphere to monitor and maintain the training platform, guaranteeing its peak performance
  • Provide a structured approach to service design, transition, and operation, ensuring that IT services are aligned with the needs of the user
  • Display meticulous attention to detail while entering user information to ensure accuracy, maintaining a commitment to error rates below 5%, minimizing the need for corrective actions
  • Address IT incidents with precision and promptness while analyzing patterns to determine and address root causes
  • Regularly provide comprehensive reports detailing requests, resolutions, and progress status to all relevant stakeholders
  • Offer professional-level support for IT, virtual environments, and network functions, addressing a range of technical challenges
  • Thrive as a self-starter in a dynamic and fast-paced environment, collaborating effectively with engineers of varying skill levels and experience
  • Efficiently manage and execute service requests, ensuring timely service delivery and user satisfaction
  • Cyber Systems Engineer Requirements :

  • Bachelor's Degree in Computer Science, Engineering, or a related field required
  • An active Top Secret / Sensitive Compartmented Information (TS / SCI) clearance, with either Full Scope or Counterintelligence (CI) Polygraph, is mandatory for this role
  • 5-8 years of experience supporting help desk operations
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