What are the responsibilities and job description for the Customer Representative Role position at GOODYEAR Career Sites?
Commercial Service Technician
DESCRIPTION:
A Commercial Service Technician is accountable for properly and safely performing the tire and related services needed for all commercial tire users. Responsibilities will include but not be limited to:
- Dismounting and mounting any type of tire on drop center, semi-drop center and multi-piece rims to service customer's needs as deemed safe by company policy.
- Match mounting, match mating dual assemblies, and radial runout as necessary.
- Inflating of tires to prescribed PSI per load requirements.
- Cleaning and maintaining service equipment.
- Performing roadside service calls on a continuous basis.
- Determining repairable tire conditions and making such repairs.
- Removing tires for retreading or repair as needed.
- Properly executing required billing documents (accurate and legible) then submitting to management.
- Exercising proper maintenance of assigned Service Vehicle including appearance as on-board service equipment.
- Complying with DOT regula tions including driver's license for class of truck operated.
- Following all driving rules.
- Complying with OSHA regulations and safety requirements.
- Wearing proper PPE, using cages, and following all other safety policies and procedures.
REQUIREMENTS:
- High School or GED preferred.
- At least 3 months of relevant service experience is preferred.
- Must have a valid driver's license and meet commercial driver qualification requirements, including being at least 21 years of age.
- Must be able to work in a results-oriented, fast-paced environment as part of a team.
- Must be self-starter and willing to take the initiative, able and willing to work without direct supervision.
- Willing to follow all safety procedures and work in a safe manner.
- Must be willing to perform service calls on nights and/or weekends on a rotating basis.
- Good oral and written communication ability.
