What are the responsibilities and job description for the Application Systems Consultant position at Goodyear?
Requisition ID: 124928
Sponsorship Available: No
Relocation Assistance Available: No
Goodyear. More Driven.
Primary Purpose of the Position
The Application Systems Consultant functions as a liaison between Applications Information Technology and departmental business/technical process customers. These associates must marry the needs of a specific business/technical system with the offerings of the current information technology tool set. The Application Systems Consultant must be able to think conceptually about information management and communicate those ideas in a non-technical form to their stakeholder community. Inversely, they must be able to think logically about system requirements and communicate those needs to the information technology development staff. The Application System Consultant is a technical position involving intermediate to advanced support of production application systems or critical middleware components. This could include but not limited to the applications or third-party tools such as SAP, Lotus Notes, AutoSys, right Fax, Open View, MQSeries, Vitria, Report Net, Filenet, Peregrine, etc. This incumbent will be heavily involved with administering the application system and/or middleware to meet customer needs. This position is in the miscellaneous Applications support team, which is part of Goodyear’s QIT Quality Integrations and tools team. The QIR team is responsible for the planning, configuration and on-going support of the mission-critical systems based in Akron. Members of the team work closely with members of the Operating Systems team, the Database Administration team and with our customers (Goodyear Business Units) to assure 24/7 system availability.
Principle Duties and Responsibilities
- Perform section lead responsibilities, including staff planning, performance reviews, controls reviews and application support reviews.
- Will be involved with the planning, installation, patching, documentation, implementation and configuration of these Applications and related components. Will be responsible for creation of procedures to support 24/7 availability requirements.
- Responsible for managing the functional/technical aspects of Solution Manager, assist during the developing and setup of the Scenario and Business Process structure. Drive the Solution Maintenance and configuration Project documentation.
- Implementation of Service Desk and interface to HP Service Manager. Implementation of CHARM and OSS integration. Ensure that the SAP Solution Manager Toolset is kept in sync regarding the process.
- Supports multiple production applications and/or middleware components of complex nature with little support or assistance. May be involved with support of Enterprise-wide, mission-critical applications or middleware (i.e. Boltons).
Education and Certifications
- Required: Candidates must have a bachelor’s degree in computer science, MIS, Engineering or related discipline.
Experience
- 4-6 years of experience in IT including 3-5 years’ experience in application/middleware administration preferred.
Knowledge, Skills and Abilities
- Advanced knowledge of several currently used applications or middleware components.
- Understanding of networking technology, protocols and operating systems.
- Strong troubleshooting skills.
- Organizational skills.
Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.
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