What are the responsibilities and job description for the Customer Sales Advisor Professional position at Goodyear?
At Goodyear, we are committed to delivering exceptional customer experiences that set the standard for the industry. As a Customer Sales Advisor, you will play a critical role in achieving this goal by providing outstanding service and support to our guests.
Job Overview
This is an exciting opportunity to join our team and contribute to the success of our tire and auto service business. As a Customer Sales Advisor, you will be responsible for driving sales growth, building guest relationships, and ensuring guest satisfaction through understanding their needs.
Key Responsibilities
- Drive sales growth through guest interactions, including tire and service sales.
- Build strong relationships with guests to ensure their satisfaction and loyalty.
- Understand and describe all warranties, advertising, and promotions of products and services.
- Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out.
- Make recommendations to guests based on manufacturing recommendations.
- Promote self-development by utilizing company-provided training tools.
- Maintain a clean and safe work and guest area.
Required Skills and Qualifications
To succeed in this role, you will need:
- Prior guest service experience.
- A valid driver's license.
- To be at least 18 years old.
- No relocation offered for this position.
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
Benefits
We offer a comprehensive benefit package that includes medical plans, 401(k), certification reimbursement, and paid vacations. Our benefits aim to support your well-being and help you achieve your career goals.
