What are the responsibilities and job description for the Guest Experience Ambassador position at Goodyear?
Join our team as a Customer Sales Advisor and become a part of a dynamic organization that values customer satisfaction and employee development. In this role, you will have the opportunity to work in a fast-paced environment, develop your skills, and advance your career.
Job Overview
This is an exciting opportunity to join our team and contribute to the success of our tire and auto service business. As a Customer Sales Advisor, you will be responsible for driving sales growth, building guest relationships, and ensuring guest satisfaction through understanding their needs.
Key Responsibilities
- Drive sales growth through guest interactions, including tire and service sales.
- Build strong relationships with guests to ensure their satisfaction and loyalty.
- Understand and describe all warranties, advertising, and promotions of products and services.
- Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out.
- Make recommendations to guests based on manufacturing recommendations.
- Promote self-development by utilizing company-provided training tools.
- Maintain a clean and safe work and guest area.
Requirements
To succeed in this role, you will need:
- Prior guest service experience.
- A valid driver's license.
- To be at least 18 years old.
- No relocation offered for this position.
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
Why Choose Goodyear?
We offer a supportive work environment, opportunities for career advancement, and a comprehensive benefit package. Join our team and take the first step towards a rewarding career in the tire and auto service industry.
