What are the responsibilities and job description for the Service Manager - Wake Forest, NC position at GOODYEAR?
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Auto Service Supervisor, Tire and Auto Service Manager, Store Service Leader, , Automotive Service Advisor Lead, Service Lane Manager, Auto Repair Service Lead, Automotive Department Supervisor, Car Care Manager, Tire Center Supervisor, Lead Service Writer, Service Advisor Supervisor, Vehicle Service Manager, Auto Shop Floor Manager jobs in Wake Forest NC; Raleigh NC; Rolesville NC; Youngsville NC; Franklinton NC; Knightdale NC; Zebulon NC; Louisburg NC; Creedmoor NC; Wendell NC; Bunn NC; Cary NC; Durham NC; Butner NC; Oxford NC; Garner NC; Clayton NC; Henderson NC; Apex NC; Holly Springs NC; Chapel Hill NC; Fuquay-Varina NC; Carrboro NC; Smithfield NC; Wilson NC; Rocky Mount NC; Dunn NC.
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
General Description:
As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to:
- Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
- Help drive and reach sales goals through guest interactions including tire and service sales
- Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
- Responsible for contributing to the training and development of service department associates
- Articulate all warranties, promotions, and advertisements
- Utilize tools provided to make recommendations to guests based on manufacturing guidelines
- Maintain a clean and safe work and guest area
- Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications:
- Minimum 1 year of previous Automotive Service management experience
- Valid driver's license
- Must be at least 18 years of age
- No relocation is being offered for this position
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications:
- Previous automotive service sales experience
- Previous automotive service experience
Position Criteria:
- Strong work ethic; independently motivated to produce results with limited influence from others
- Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
- Ability to review, analyze, and interpret information, identify problems, and make decisions
- Ability to read, understand, and follow procedures and guidelines
- Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
- Commitment to following established safety policies and procedures.
