Graphic Design Senior Associate - Digital Transformation - Content Operations

Join Us!

At Google Operations Center, we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

As a Multimedia and Graphic Designer (with Motion Graphic skills) for GOC, you will be responsible for producing and maintaining high-quality best-in-class multimedia content for the Google Ads help centers, based on a standardized style guide.

You will work with our Google multimedia team and other stakeholders to bring product and platform information to life through multiedia illustrations and animations. You will partner with Technical Writers and form part of our GOC Content Operations team who helps build and maintain the single source of truth when it comes to Google Ads knowledge management, self-help, and product information for our support teams and customers. Our team makes Google Ads customers more successful by creating and sharing relevant, useful, and up-to-date content.

Position Responsibilities

• Design and format multimedia in an array of digital formats, with an emphasis on graphic design and illustration. Intermediate motion design skills will be required to create animated GIFs
• Work with our Multimedia Content Project Lead and Graphic Production teams to create high-quality projects at a fast-pace and within set deadlines
• Ensure 100% accuracy and proofing of all materials produced
• Leverage and/or create on-brand, beautiful, and well-crafted design assets which support and articulate the story of our users
• Flex between leading multimedia projects, while jumping in on other projects as a hands-on contributor -- delivering from concept to completion
  
  

Minimum qualifications

Must have 3 years of applied professional experience in multimedia, graphic design, animation, and motion graphics or any relevant industry experience. Online portfolio required - include with Resume.

• Portfolio must demonstrate a wide array of design experience in web/digital contexts
• Portfolio must demonstrate a command of motion and interaction in web and/or mobile contexts
• Portfolio must demonstrate GIF creation and modification
• Intermediate knowledge of Graphic Design and Illustration techniques, plus proficiency with Adobe Creative Suite (Illustrator, Photoshop, After Effects, Premiere, Media Encoder) and other design tools as needed
• Great English communication skills (written and oral) and stakeholder management skills
  
  

Preferred qualifications

• Advanced experience with graphic design, animation, and motion graphics, and expert knowledge of the Graphic Design industry
• Familiarity with Google Ads, digital marketing concepts, and SEO, web publishing, web usability (UX) practices, and at least one content management system
• General production design experience including the creative brief process, handling and naming conventions, exporting file formats, and versioning
• Experience creating online support documentation or how-to materials for an external audience and demonstrated ability to create beautiful digital experiences that tell compelling user stories
  
  

Benefits

• We support you with competitive wages and comprehensive health care package including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 18 week birth-parent maternity leave, and generous life, accident, and disability insurance minimums
• We support your teams with free daily lunch, fully stocked micro-kitchens, and culture clubs and employee resource groups that let you share what you care about
  
  

At Google Operations Center, we don't just accept differences, we celebrate them. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.