What are the responsibilities and job description for the Hotel Manager position at Gope Management Company?
Recruits, selects, trains, and manages employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals. Creates new programs in response to market conditions and revenue opportunities. Protects the hotel’s financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, and all other financial transactions. Also, properly administers policies and procedures for protecting the safety of guests and employees. Prepares monthly reports for owners. Ensures regular assessment and review of all hotel personnel by appropriate management staff. Coordinates internal training and development programs. Maintains a high personal visibility throughout the property and throughout the community. Approves staffing, and general operating procedures for the rooms, housekeeping, and maintenance. Motivate the employees, resolve issues and complaints among the staff. Have knowledge of all work areas, (front desk, housekeeping, and maintenance). To be able to think quickly on your feet and make decisions when problems come up, such as maintenance issues, shortages in staff, equipment, renovations, etc. To be able to communicate with guests, staff, and owner(s). Collaborate with external parties such as vendors, travel agencies, event/conference planners, etc. Conduct monthly meetings with all the employees to discuss routine operational matters, issues, complaints and get feedback from employees. Functions as an administrative link between and among departments. Monitors safety conditions and employees’ adherence to safety procedures. Updates emergency plans and procedures and assures that effective training for these programs are conducted in all departments. Receives, investigates, and acts upon complaints from guests. Assures that the hotel’s preventive maintenance and energy management programs are in use. Participates in on-going facility inspections throughout the hotel to assure that cleanliness, safety, and other standards are consistently. Ability to work a flexible schedule, including weekends and holidays if needed.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- On call
- Weekends as needed
Ability to Commute:
- Saint Marys, GA 31558 (Required)
Ability to Relocate:
- Saint Marys, GA 31558: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $15
