Loan Officer Assistant (LOA) - Mortgage

Ideal Candidate:

GoPrime Mortgage, Inc. is an award-winning, veteran-owned and operated mortgage company with a simple goal: continuous innovation of the mortgage process to improve the road home.

Job Overview

We are seeking an experienced Loan Officer Assistant (LOA) to assist the Branch Manager / Loan Officer(s) by building and maintaining positive relationships between all parties throughout the mortgage loan process and after closing, and to ensure future incoming business. Monitoring the status of applications and stay in constant contact with others involved in the application process to ensure that files are moving through the approval process and closing in a timely fashion. May include other business development activities.

Key Responsibilities:

• Initiate and maintain communication to build strong relationships with existing clients and acquire new ones.
• Provide regular updates to customers regarding loan status.
• Organize and maintain loan files, return phone calls, and collect signatures on documents as needed to prepare files for processing.
• Support the Loan Officer with organization, including answering calls, taking messages, and managing calendar invites for meetings and closings.
• Assist with reviewing loan conditions and HUD Closing Disclosures.
• Manage and update the CRM database to engage and build relationships with real estate agents and referral partners.
• Prepare and submit expense reports.
• Perform other tasks and duties as assigned by the Branch Manager or Loan Officer.

Supplemental responsibilities may include:

• Coordinating marketing efforts such as email campaigns, flyers, and social media posts.
• Tracking leads and following up with prospective clients or referral partners.
• Assisting with scheduling client appointments, home tours, or open houses.
• Preparing presentation materials or packets for meetings and events.
• Helping with post-closing follow-up and client retention efforts.
• Monitoring deadlines and ensuring required documents are received on time.
• Providing general administrative support as needed.

Required Skills and Abilities

• Knowledge of and adherence to all applicable Federal and State regulations, as well as company policies and procedures.
• General understanding of banking and mortgage processes.
• Strong verbal and written communication skills.
• Excellent organizational skills and keen attention to detail.
• Exceptional interpersonal and customer service abilities.
• Effective time management with a proven track record of meeting deadlines.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Capable of multitasking while staying organized.
• Comfortable working in a high-pressure or time-sensitive setting.

Education and Experience:

• 2-3 Years Mortgage banking experience preferred and/or required based on position details
• High school diploma or equivalent.

ADA and EO Statement:

GoPrime Mortgage is an equal opportunity/equal access employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans’ status or any other characteristic protected by law.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Work Location: Remote

Salary : $18 - $20