Retail Sales Floor Leader, Los-Altos, #1019

BevMo! by Gopuff is seeking a Sales Floor Leader for our Retail Operations team. As a Sales Floor Leader, you will support the Store Manager in creating an excellent customer experience while driving sales and delivering on business goals. Lead daily operations, including the motivation of the team to achieve store goals while providing an excellent customer experience. Help the Store Manager to analyze sales trends and develop action plans to drive top line sales. Provide a strong leadership presence while enforcing all company policies and procedures and ensuring compliance with regulatory requirements.

Responsibilities :

• Consistently create a welcoming environment for the customer by greeting, assisting and selling; as well as quickly responding to customer inquiries and needs.
• Provide a strong leadership presence and control on the sales floor while ensuring that all customers receive exceptional service and all their needs are met.
• Manage day-to-day store operations on the sales floor, including opening and closing procedures, cash handling, and POS system management.
• Achieve sales targets and maximize profitability through effective selling and merchandising, using promotional and upselling techniques to help our customers in making purchase decisions across multiple categories.
• Partner with store support teams to increase sales, drive / promote merchandise categories, and expand markets.
• Support the Store Manager in helping manage store expenses and budgets, including labor costs, supplies, and operational expenses.
• Utilize company tools to diagnose opportunities and develop action plans to improve store performance.
• Monitor inventory levels and participate in inventory management activities to minimize out-of-stock situations and overstocking.
• Support the store manager in training store staff, including providing feedback, coaching, and providing input on performance evaluations.
• Ensure all pricing, signage, and displays are correct at all times.
• Receive regular vendor deliveries and stock sales floor in a timely manner.
• Responsible for controlling inventory stock levels and reordering as necessary within budget.
• Enforce all company policies and procedures, including health, safety, and security.
• Maintain a clean, organized, and welcoming store environment.

Skills Required :

Qualifications :

Pay Range :

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