What are the responsibilities and job description for the Microsoft 365/Entra Systems Engineer position at Gordon Brothers, LLC?
Description Gordon Brothers is a global organization offering customized solutions for our clients across the service areas of valuations, dispositions, financing, and investment. Headquartered in Boston, MA, we operate with more than 450 employees in over 30 offices across five continents. We are a high-performing inclusive and diverse culture that fosters creativity, honesty, respect, and transparency while encouraging accountability and innovation. We pride ourselves on the skill, talent, and character of our people, and are always looking for bright, driven professionals to join our team. As a Microsoft 365/Entra Systems Engineer at Gordon Brothers, you will play a major role in the ongoing design, configuration, administration, security, monitoring, and troubleshooting of our 365/Entra environment. Significant expertise and knowledge of Microsoft 365 and Entra are required. Experience with Microsoft Intune, Defender Security Portal, Purview (Compliance), and Windows AD/Hybrid Exchange/Entra Connect is preferred. Working knowledge of networking/network security/DNS and Microsoft Azure is helpful. JOB RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS Support the architecture, configuration, security, and management of Microsoft: 365 – Exchange Online, SharePoint Online, OneDrive, Teams, and other related services Entra – Identity (Users, Group, Devices), Enterprise Applications/App Registrations, Protection (Identity Protection, Conditional Access, Authentication), Identity Governance, External Access/Collaboration Defender (365) Security Portal (based on experience) Intune – Endpoint Protection, MDM/MAM (based on experience) Purview/Compliance – Labeling, Retention, DLP, Risk Management (based on experience) Monitor and take corrective action to improve security based on information from: Security-related alerting, recommendations and scoring within Microsoft 365/Entra Microsoft (365) Defender Integrate Microsoft 365/Entra services with other systems and applications (including SSO) Provide tier 2 and 3 support for Microsoft 365/Entra issues and questions Troubleshoot and resolve technical issues related to Microsoft 365/Entra services Develop and implement best practices for the use of Microsoft 365/Entra tools and services Automate routine tasks and workflows using PowerShell, Microsoft Power Apps, and other tools Develop and maintain documentation for system configurations, processes, and procedures Lead initiatives for implementing new features and services within Microsoft 365/Entra Coordinate and collaborate with vendors, partners, and external consultants to optimize IT solutions and services SKILLS/ABILITIES Ability to multi-task on different projects and prioritize projects according to business importance and risk tolerance Ability to communicate technical / security issues using business language that non-technical people can understand Ability to form strong, productive relationships with both internal stakeholders and external vendors, partners, and consultants Ability to deliver complex IT projects on time and within budget Ability to learn new technologies, train others, and create documentation EDUCATION, EXPERIENCE Bachelor's degree in computer science, engineering, or related field, or equivalent work experience Five years of relevant experience Gordon Brothers offers a very competitive total compensation package, including base salary and bonus plan, health insurance, dental benefits, a generous 401(k) match, time off benefits, and more. In compliance with the Americans with Disabilities Act (ADA), please contact the Human Resources department if you have a disability and need reasonable accommodation with any part the application process. Requests will be considered on a case-by-case basis. Gordon Brothers is an Equal Opportunity Employer. We pride ourselves on the skill, talent, and character of our people—and are always looking for bright, driven professionals to join our team. Interested candidates can view our openings below and submit an application for consideration. To request disability accommodation in the application process, contact Human Resources.
