Sales Manager

Sales Manager

• The Sales Manager is responsible for managing daily duties of the sales team, including weekly store tasks, reviewing sale performance and closing ratios, and sales team education.
• Manages lead generation, clienteling, and follow-up of both prospects and current customers.
• Overseas our custom design process, ensuring client’s needs are met in a timely and efficient manner.
• Inform the sales team of new product, sales policies, company updates, and sales/promotions via weekly staff meetings.
• Maintain our sales training program.
• Identifies gaps in our product lines from sales interactions, reporting loss of sales for merchandise review.
• Works with other managers to design, create, and implement policies around increasing sales.
• Maintain cleanliness of the showroom and products, restocking as necessary.
• Check customers out with their purchases, fulfill web orders, and ship merchandise.
• Answer customer phone calls, texts, emails, and social media messages
• Use marketing tools to reach customers for sales and promotions
• Intake customer repairs and arrange customer pickups
• Other duties as assigned

Requirements

• 2 year of previous retail sales experience, jewelry industry preferred.
• Strong customer service and troubleshooting skills.
• Jewelry or sales certifications, GAI, JA preferred.
• High school diploma or GED equivalent
• Computer skills (Email, Word, Excel)

Pay Range

• Starting at $18 per hour commission

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Retail Sales: 2 years (Required)

Work Location: In person

Salary : $18