What are the responsibilities and job description for the Patient Financial Services Representative, Float position at Goshen Health?
Summary
The Patient Financial Services (PFS) Float will be responsible for assisting with the daily responsibilities and providing coverage for the following positions:
- Cashier
- PFS Rep 1 & 2 (Billing)
- Collections
- PFS Rep 3 (ACD Phone System)
- Financial Advocates/Navigators
- Support Assistant/Mailroom Clerk
- Chargemaster Coordinator
The PFS Float will also assist Director and Manager with special projects when necessary. Colleague will also assist with training and orientation of new Colleagues within the Department.
Position Qualifications
- Minimum Education: High School graduate or equivalent
- Preferred Education: College Degree
- Minimum Experience: 3 years of medical billing experience in A/R. Medical billing knowledge to include UB & HCFA billing as well as current collection laws.
- Preferred Experience: 5-10 years of medical billing experience including Medical Billing, Insurance Terminology, Compliance guidelines, ICD-9 and CPT. Knowledge of Indiana Fair Debt & Collection Practices.
- Certifications Required: Indiana Navigator Certification w/annual renewal
