What are the responsibilities and job description for the Inside Sales Representative position at Gotham FC?
NJ/NY Gotham FC (“Gotham FC” or “the Club”) is a National Women’s Soccer League (“NWSL”) team representing New Jersey and New York. The team plays at Sports Illustrated Stadium in Harrison, NJ.
The Role
Gotham FC is seeking an Inside Sales Representative (ISR) that will report to the Director of Sales. This role is designed for those passionate about sports and eager to develop their sales skills in a fast-paced, competitive environment. Our ISRs reach their goals by phone prospecting, setting outside appointments, participating in sales/promotional events and prospecting at Gotham FC home matches as well as events. They are also responsible for delivering exceptional customer service, updating and maintaining account records, and other duties as assigned. This position will have set start and end dates.
Key Responsibilities
Based at Gotham FC’s business office, which is located at 15 Exchange Place Jersey City, New Jersey, on a hybrid working schedule which consists of three core in-office/in-person days (Tuesday, Wednesday, and Thursday) and two non-core days (Monday and Friday), with the option of being in the business office or remote. Ability to attend all home games and any mandatory events as well as away games, as necessary. A willingness to travel for other business-related needs, as they arise. Ability to work at the team’s soccer operations office in Whippany, New Jersey, as needed. Gotham FC requires its associates to live in its market, that is, within reasonable commuting distance of Gotham FC’s offices, practice facility and Sports Illustrated Stadium.
Gotham FC is an equal opportunity employer and welcomes everyone to our team. We are committed to broadening the pool of qualified talent for consideration, including those who have been historically underrepresented. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply.
Job type: Full-time Non-Exempt position
Salary range: $20 Per Hour Commission opportunities
Benefits: Medical, Dental & Vision benefit plans available for Employee and Family, Employee funded 401(k) option
This job description is a broad summary of the essential job functions and general duties for this position, the additional job duties that may be required from time-to-time, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. The person in this role may be required to and must be willing to perform other duties as assigned, to meet organizational needs. This job description may be modified from time to time, at the sole discretion of Gotham FC.
This employee must follow and enforce all policies and procedures formulated by Gotham FC and be a role model for the organization.
The existence of this job description does not modify the employee’s “at-will” status. That is, unless a signed employment contract specifying a term of employment exists between Gotham FC and the employee or his/her/their representative, both Gotham FC and the employee will have the right to terminate the employment relationship at any time, with or without reason or notice, unless otherwise prohibited by law.
The Role
Gotham FC is seeking an Inside Sales Representative (ISR) that will report to the Director of Sales. This role is designed for those passionate about sports and eager to develop their sales skills in a fast-paced, competitive environment. Our ISRs reach their goals by phone prospecting, setting outside appointments, participating in sales/promotional events and prospecting at Gotham FC home matches as well as events. They are also responsible for delivering exceptional customer service, updating and maintaining account records, and other duties as assigned. This position will have set start and end dates.
Key Responsibilities
- Sales Goals Achievement: Consistently meet or exceed established sales targets for season memberships (full/half season), group ticket packages, and other offerings.
- Outbound Sales Efforts: Actively engage in outbound sales efforts, including but not limited to prospecting, networking, and cold calling, to generate new business opportunities and build a robust client base.
- Lead Generation and Database Management: Use sales and service best practices to effectively manage lead generation, data capture, and database management to maximize sales potential.
- Customer Service Excellence: Provide exceptional service to all Season Members, group buyers, single-game buyers, and new business prospects to ensure long-term satisfaction and retention.
- Sales Strategy Development: Continuously develop and implement creative sales strategies and promotional ideas to generate new business and drive ticket sales.
- Collaboration and Team Culture: Work collaboratively with the sales team, fostering a supportive and motivated environment. Participate in regular sales meetings and training sessions.
- Bachelor’s Degree or equivalent experience.
- Strong Work Ethic & Competitiveness: A self-starter with a positive attitude and a passion for achieving sales goals.
- Team Player: Ability to collaborate and work well within a team environment.
- Outbound Sales Comfort: Comfortable with making outbound cold calls.
- Career-Oriented: A strong desire to start a career with a team offering significant growth opportunities.
- Professional Presentation: Demonstrates professionalism in both appearance and interactions with individuals at all organizational levels.
- Adaptability: Able to address challenges and adapt quickly in a fast-paced, dynamic environment.
- Proven Results-Driven Approach: Demonstrated success in achieving or exceeding sales targets and driving results.
- Legally authorized to work in the United States.
Based at Gotham FC’s business office, which is located at 15 Exchange Place Jersey City, New Jersey, on a hybrid working schedule which consists of three core in-office/in-person days (Tuesday, Wednesday, and Thursday) and two non-core days (Monday and Friday), with the option of being in the business office or remote. Ability to attend all home games and any mandatory events as well as away games, as necessary. A willingness to travel for other business-related needs, as they arise. Ability to work at the team’s soccer operations office in Whippany, New Jersey, as needed. Gotham FC requires its associates to live in its market, that is, within reasonable commuting distance of Gotham FC’s offices, practice facility and Sports Illustrated Stadium.
Gotham FC is an equal opportunity employer and welcomes everyone to our team. We are committed to broadening the pool of qualified talent for consideration, including those who have been historically underrepresented. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply.
Job type: Full-time Non-Exempt position
Salary range: $20 Per Hour Commission opportunities
Benefits: Medical, Dental & Vision benefit plans available for Employee and Family, Employee funded 401(k) option
This job description is a broad summary of the essential job functions and general duties for this position, the additional job duties that may be required from time-to-time, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. The person in this role may be required to and must be willing to perform other duties as assigned, to meet organizational needs. This job description may be modified from time to time, at the sole discretion of Gotham FC.
This employee must follow and enforce all policies and procedures formulated by Gotham FC and be a role model for the organization.
The existence of this job description does not modify the employee’s “at-will” status. That is, unless a signed employment contract specifying a term of employment exists between Gotham FC and the employee or his/her/their representative, both Gotham FC and the employee will have the right to terminate the employment relationship at any time, with or without reason or notice, unless otherwise prohibited by law.
Salary : $20
