What are the responsibilities and job description for the Information Technology System Administrator position at Gotham Technology Group?
Title: IT System Administrator
Location: Hybrid in Purchase, NY (1 day a week onsite)
Duration: FTE, perm
Salary: 90-100k
Description:
Join a dynamic global company as an IT System Administrator, reporting directly to the Vice President of Information Systems. As part of a small, collaborative IT team in the US, you’ll play a critical role in supporting users and managing the IT infrastructure across the organization. This position offers the opportunity to work on cutting-edge projects, troubleshoot diverse technical challenges, and contribute to the success of a global IT environment.
Key Responsibilities:
Technical Support & User Assistance:
- Act as a primary resource for end-user technical support, addressing a wide range of hardware and software needs.
- Provide hands-on troubleshooting for PCs (Windows, Office, ERP software), peripherals, printers, phones, and security systems.
Infrastructure Management:
- Oversee the operation and maintenance of IT infrastructure, including Nutanix servers, Active Directory, Office 365, Citrix VDIs, and backup solutions.
- Perform basic configuration and management of Windows OS, ensuring proper privileges and file share access.
Documentation & Process Improvement:
- Create and update internal documentation, including procedural guides, system diagrams, and user manuals.
- Document and share knowledge through ticketing systems, ensuring effective communication within the team.
Project Collaboration:
- Contribute to IT projects such as Nutanix deployments, Citrix VDI implementations, disaster recovery initiatives, security enhancements, and mobile device management.
- Take detailed notes during meetings and provide summaries to enhance team alignment and execution.
Required Skills & Qualifications:
- Solid understanding and hands-on experience with basic IT concepts, including hardware and software troubleshooting.
- Proficiency in Windows OS configuration and management for both clients and servers.
- Familiarity with managing consoles for IT infrastructure components.
- Experience with documentation, reporting, and utilizing ticket systems for issue tracking and resolution.
- Strong organizational skills to take notes, compose meeting summaries, and facilitate team knowledge-sharing.
- A proactive, self-starting mindset with the ability to work effectively in a team-oriented environment.
Salary : $90,000 - $100,000
