What are the responsibilities and job description for the Field Training Manager position at GoToFoods?
The Field Training Manager delivers onsite training for new franchise and corporate openings and ensures that employees receive the necessary training to perform their job duties effectively. They also provide additional brand support with brand standard compliance and operational excellence via QSC assessments, new product and equipment testing and implementation, promotions or other brand initiatives across designated franchise locations to help drive the achievement of GoTo Foods brand goals and objectives.
Requirements: EducationBachelor's Degree Instructional design, education, communications, or related field Pref
Work Experience
4-7 years Operational training delivery Pref
Quick service, full-service, franchise operations and or/hospitality industry Pref
Demonstrated success in designing and delivering engaging learning that drove desired results Pref
Skills and Abilities
Proficiency in Microsoft Word, Adobe Acrobat, and E-learning development tools and software
Knowledge of adult learning methodology and techniques and able to apply instructional design knowledge (e.g., concepts, principles, etc.)
Knowledge of emerging technology to incorporate into engaging learning strategies
Presentation skills and the ability to effectively present training content and facilitate participants’ learning
Ability to develop and maintain positive business relationships and foster an environment of mutual respect, understanding, and support
Ability to convey clear, concise information in verbal, written, electronic, and other communication formats; and to demonstrate active listening while engaging others
Ability to adapt and adjust planned work through analyzing work demands, competing priorities, and tight deadlines; to understand the most effective and efficient means to accomplish tasks within the parameters of the organizational structure, processes, systems, and policies
Ability to anticipate and respond to the needs of stakeholders (e.g., internal and external customers, etc.) in a timely manner
Knowledge of cultural and linguistic issues that must be addressed when working internationally.
Knowledge of Country specific requirements (e.g., standards and/or markets) as they related to Focus Brand franchises.
Ability to travel 60-90% of the time
