What are the responsibilities and job description for the Operations Assistant position at Goucher College?
Job Description:
The Operations Assistant performs customer service duties related to registration activities. This role manages, and replies to office emails, telephone calls, and voicemails; processes course change requests and other forms; assists the Registrar and Associate Registrars with graduation processing, course scheduling, and other duties deemed necessary; supervises student workers; produces and tracks transcripts and enrollment verifications produced in house; and manages supplies.
Essential Job Functions:
30% A. Assist students with registration activities (ex. adding/dropping of courses, grade mode changes, registration, reinstatement, deferrals, withdrawals, leave of absence, attendance, etc.)
Essential Job Functions:
30% A. Assist students with registration activities (ex. adding/dropping of courses, grade mode changes, registration, reinstatement, deferrals, withdrawals, leave of absence, attendance, etc.)
30% B. Monitor, manage and reply to office emails, telephone calls, and voicemails.
20% C. BSEP coordinator; act as a liaison to BSEP with host institutions; process BSEP registration forms, exchange of transcripts, and notifications.
5% D. Produce and track in-house transcripts and enrollment verifications.
5% E. Supervise student workers.
5% F. Maintain supplies for the Commencement ceremony as well as general office supplies.
5% G. Provide leadership for the transition from paper files to digital files and provide backup and assistance to other members of the Registrar's Office when necessary.
Education:
Required: High School diploma or equivalent.
Preferred: Associate Degree
Education:
Required: High School diploma or equivalent.
Preferred: Associate Degree
Professional Experience:
Required: Two years of professional work experience providing administrative or clerical support in a busy office environment.
Preferred: Prior experience working in a college environment.
Required: Two years of professional work experience providing administrative or clerical support in a busy office environment.
Preferred: Prior experience working in a college environment.
Job Category:
Pay Range:
$17.00-$20.00
Application Instructions:
Consideration of applications will begin immediately and will continue until the position is filled.
Please submit the following application materials:
- Cover Letter
- Resume
- 3 references
Goucher College is an Equal Opportunity Employer
Candidates must be able to provide proof of eligibility to work in the USA. No Visa sponsorship is offered for this position.
Goucher College is committed to increasing the diversity of our community and seeks applicants dedicated to applying principles of equity and inclusion in all areas of the campus community.
Salary : $17 - $20
