What are the responsibilities and job description for the Customer Service / Inside Sales position at Gourmet Foods International?
Job Details
Job Location
GFI Pompano - Pompano Beach, FL
Position Type
Full Time
Education Level
Associate's Degree
Travel Percentage
None
Job Shift
Job Category
Customer Service
Description
Job Overview
This is a great opportunity that will give you the responsibility for all sales activities in assigned accounts delivering a unique customer experience, assisting sales representatives and multiple internal departments, and potentially handling projects at the same time while also keeping up with clients' day-to-day processes.
Does this sound like an opportunity for you? Please see below for more information regarding our opening.
What does your day look like? Some of your duties may include :
- Keying and verifying sales orders-Retail and Food Service
- Answer telephone calls direct calls to appropriate contact or assist the incoming sales call
- Greet Customers and handle inquiries / order pickups as needed.
- Communications and paperwork for retail accounts and other departments : Purchasing, distribution, customer service, and accounts receivable.
- Identify and resolve customer concerns.
- Assist customers and sales reps with basic needs.
- Assist account managers with collections and credit issues.
Things you need to be able to do :
Things that are a plus :
What we think you'll love about Gourmet Foods International :
What else can we offer?
Gourmet Foods Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short Term, Long-Term Disability, and accident insurance. We also offer 401(k) with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO) - up to 30 days per year, Paid Holidays, Free College Tuition, PAID Parental Leave, Professional Development Programs, opportunity to grow within the Company, Employee Discount, Referral Bonus.
GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be required for the hiring process. Background checks can include but are not limited to previous employment, education, and criminal records.
Qualifications
