Office Manager

Job Overview

The Division Office Manager is responsible for overseeing human resources functions, administrative processes, and office operations at a designated Gourmet Foods International division. This role involves managing transactional duties, ensuring compliance with company policies, supporting employee relations, and maintaining efficient office workflows. Additionally, the Division Office Manager collaborates with leadership to enhance operational effectiveness and provides support in maintaining the corporate office, contributing to the overall success of the organization.

What does your day look like? Some of your duties may include:

Human Resources

• Determinates recruiting needs and job postings with corporate and maintains applicant tracking.
• Coordinate employee-related issues with the corporate office, including employment changes (i.e., hiring and termination), portal access, benefits, and employee inquiries or concerns.
• Coordinate with division management to ensure accurate time and attendance records before payroll deadlines. Review for missing data, exceptions, and personal time off.
• Verify attendance/counseling forms are completed and submitted to Corporate HR.
• Notify the corporate office of employee injuries and vehicle accidents. Coordinate with division management to ensure timely reporting.

Accounts Receivable

• Scan/File all proof-of-delivery documents in Doc-Star for each business day.
• Review Accounts Receivable Aging to assist with collection issues.
• Process Credit or Debit Memos as required given proper approval.
• Coordinate the deposit and cash application of any local cash or check payments.

Accounts Payable

• Match Invoices, Purchase Orders and Receivers.
• Review and code expense related payables.
• Scan AP Documents for check processing as required.
• Process divisional vendor bill-backs, if required.
• Setup vendor promotional items including deals, rebates or accruals.

Inventory Control

• Review and enter inventory adjustments, if required or no local inventory control.
• Receive Stock/Non-Stock Purchase Orders, if required.

OE

• Key sales orders, if required by divisional sales management.
• Manage Special Pricing, if required by divisional sales management.
• Extract non-stock items to purchase order and transfer Purchase Order to Inventory/Control Sales Order.

Office

• Manage and order all office-related supplies.
• Manage office services as required (i.e. cleaning, landscaping, recycling, etc.).
• Coordinate the inter-company transfer of documents traveling with drivers.

Customer Service

• Answer telephone calls - direct calls to appropriate contact or assists the incoming sales call.
• Handles inquires/order pickups as needed.
• Identify and resolve customer concerns.
• Assist customers and sales reps with basic needs.

Things you need to be able to do:

• Ability to communicate effectively with business managers, co-workers, customers and vendors.
• Detailed-oriented and highly organized.
• Demonstrate excellent customer service skills.
• Ability to multitask and prioritize responsibilities

Things that are a plus:

Two years of accounting or related office environment experience
Microsoft Office.
Minimum of 2 years of previous hands-on experience in the same or similar position
High School Diploma or Higher Education (required)

What else can we offer?

Gourmet Foods Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short Term, Long-Term Disability, and accident insurance. We also offer 401(k) with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO) up to 30 days per year, Paid Holidays, Free College Tuition, PAID Parental Leave, Professional Development Programs, opportunity to grow within the Company, Employee Discount, Referral Bonus.

GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be required for the hiring process. Background checks can include but are not limited to previous employment, education, and criminal records.