Sales Associate and Logistics Coordinator

Job Summary:
We are seeking a motivated and customer-oriented Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive experience for our customers.

The Sales Associate's role is to work with the Sales Manager to understand current and potential accounts and distribution areas and to identify target markets. The sales associate conducts cold calls to generate and develop leads for new accounts, researches sales regions to identify potential accounts, makes initial contact to qualify and develop potential partners, and assists the team with the creative development and distribution of sales and marketing materials. This is an in-house office position with an average 25% travel requirement.

Duties:
-Administrative:

• Work within the sales and marketing team to manage assigned accounts and cover additional accounts as requested.
• Developing sales goals by analyzing past sales, promotions efforts, etc.
• Manage the purchase order/inventory information system and communicates with the team about inventory issues (low/high availability)
• Coordinate order distribution with the transportation team.
• Develop strategies with the production team to anticipate short- and long-term sales potential based on account analysis.
• Process orders, returns, and exchanges, maintaining accurate records and communication.
• Manage special projects as requested.
• Supervising GMI-MI drivers including scheduling, reviews, day to day oversight, etc.
• Compiling relevant information for & initiating insurance claims regarding accidents involving GMI delivery vehicles.
• Communicating with airline representatives, and seeking out local carriers for necessary customers in-market.

Customer Service:

• Provide excellent customer service to our customers with all shipping inquiries and customer concerns.
• Patiently assist with coordinating and managing GMI product shipping logistics.
• Handle customer inquiries and requests promptly, ensuring high customer satisfaction.
• Interact with customers in a professional and supportive manner at all times.
• Work with all company departments in a professional and supportive manner at all times.

Organizational and Leadership Skill

• Comply with all company policies and food safety regulations.
• Ability to multitask in a fast-paced, evolving environment.
• Attention to detail and advanced organizational skills.
• Maintain accurate customer records and accurate order fulfillment.
• Time management must be reprioritized weekly to assist other departments with various tasks.
• Utilize and schedule time effectively by understanding the weekly workload and needs of other departments and incorporating it into your own schedule to prevent lulls in day-to-day activities. Well organized and able to multitask.

Experience and Skills:

• Some sales experience
• Exceptional written and spoken English and communication Skills.
• Some basic accounting experience.
• Problem Solving and Critical Thinking
• Focused work ethic with attention to detail and solving problems.
• Thorough follow through, ask questions, and think it through.
• AA degree preferred but not required.
• Moderate/advanced skill level in Microsoft Office programs, i.e., Outlook, Excel, Word, etc.
• Moderate/advanced knowledge of a range of social media platforms, i.e., Facebook, Twitter, Instagram, etc.

We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about sales, enjoy working with customers, and thrive in a dynamic environment, we encourage you to apply for the Sales Associate position.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

Job Type: Full-time

Pay: $20.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Scottville, MI 49454 (Required)

Ability to Relocate:

• Scottville, MI 49454: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $29