What are the responsibilities and job description for the GovCIO is hiring: Technical Writer (Remote) in Cheyenne position at GovCIO?

GovCIO Technical Writer (Remote) Cheyenne, Wyoming Apply Now

GovCIO is currently hiring for a Senior Technical Writer to support the Department of Veterans Affairs (VA) Health Technology Management Services (HTMS) Contract. The Technical Writer will be responsible for development of multiple artifacts intended for senior leadership, ensuring quality assurance of various documents provided to key VA Medical Center (VAMC) personnel during the Electronic Health Record Transition. This position is fully remote within the United States with core hours from Monday to Friday, 8 am to 5 pm ET.

Responsibilities

Write, rewrite, and / or edit technical documentation and team communications / artifacts.
Leverage advanced writing skills to translate complex issues from multiple information sources into clear narratives.
Develop ad hoc artifacts for various audiences, including executive VA leadership.
Create documentation based on newly identified processes / procedures throughout the fiscal year.
Collaborate with subject matter experts to develop comprehensive deliverables.
Acquire subject knowledge through active participation in daily team support and standard activities.
Review technical documentation for quality of content and formatting.
Conduct communications gap analysis to identify strengths and opportunities for improvement.
Draft accurate, succinct meeting minutes with short turnaround times.
Support continuous improvement by reviewing and refining existing artifacts shared with key VAMC personnel during Electronic Health Record transitions.

Qualifications

Required Skills and Experience

Bachelor’s degree in business administration, Business Management, Computer Science, Information Systems, Operations Research, or related fields.

8 years of experience, with 3-5 years of relevant experience, or 5-7 years of relevant experience may substitute for education.

Certifications in relevant UX software.

Write and edit technical and nontechnical narratives to prepare compelling content and contribute to best practices, SOPs, formats, and guidelines.

Collaborate with multidisciplinary teams and interview operational and technical subject matter experts to develop compliant content.

Work closely with Solution Architects / Technical Leads to understand technical details and requirements for consumable formats.

Edit materials drafted by others to improve quality while maintaining technical accuracy.

Apply editorial styles and standards consistently across documentation.

Deliver high-quality documentation at a detailed level.

Identify and correct grammatical and punctuation errors, faulty sentence construction, and formatting issues.

Identify opportunities to create visually appealing graphics in drafted content.

Participate in final production processes, including desktop publishing and quality control.

Research and verify acronym definitions and generate glossaries.

Maintain supporting information that needs customization for submissions.

Perform related duties as assigned.

Preferred Skills and Experience

Preferred experience within Enterprise VA projects.

Experience in an agile environment is desirable but not required.

Ability to work independently and conduct research with minimal guidance.

Excellent verbal and written communication, technical documentation, problem-solving, process improvement, organizational, and coordination skills.

Ability to prioritize tasks and work comfortably on deadline-driven efforts.

Knowledge of industry standard best practices and widely used style guides.

Experience with documentation storage, collaboration, and versioning tools; SharePoint use is a plus.

Ability to adapt writing style to different audiences.

Knowledge of MS Teams, SharePoint, Adobe Acrobat, and MS Office (e.g., Word, Excel, PowerPoint) with advanced proficiency in Microsoft Word preferred.

Clearance : Must be able to obtain / maintain a suitability / public trust clearance with the VA.

Company Overview

GovCIO is a team of transformers—people passionate about transforming government IT. We make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve citizens.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran.

Posted Salary Range : USD $87,000.00 - USD $92,000.00 / Yr.

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Salary : $87,000 - $92,000

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