Teller

Job Type

Full-time

Description

Overview of the Role

The Teller position has primary contact with GPO's membership and plays a vital role in ensuring our members receive quality service. As a teller you must act as a member advocate by seeking ways to enhance the member experience while completing daily transactions.

Teller scheduling is Monday-Friday 8 : 15am-5 : 15pm with two to three Saturdays a month from 8 : 45am-12 : 15pm.

As a Teller you will gain multiple skills & knowledge such as proper cash handling & customer service skills, knowledge of financial products and sales experience.

Requirements

Teller Responsibilities

• Engage with members to ensure a professional and positive experience, developing strong member relationships.
• Look for opportunities to cross-sell products and services that would provide value and benefit to the members in addition to helping the branch meet overall sales goals.
• Complete transactions accurately to maintain a balanced drawer daily.
• Greet members as they enter the building to create a welcoming environment.
• Resolve service issues, answer member questions or refer members to another employee as needed to guarantee member satisfaction and retention.
• Maintain the ATM and night depository as directed by the teller supervisor.
• Act as a first line of defense against member fraud by reporting suspicious or irregular activity and educating our members on account security.
• Other duties as assigned

Teller Expectations

Teller Qualifications

Teller Physical Demands

GPO's Benefits Package Includes :

Actual compensation rate will be determined based on relevant experience.

Salary Description

16.63 - $19.24

Salary : $17 - $19