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Head Server/Manager

Governors House Wine Bar & Restaurant
Covington, KY Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 5/6/2025

Job Overview
We are seeking an experienced and dedicated Head Server/Manager to join our dynamic team in a fast-paced restaurant environment. The Head Server/Manager will play a crucial role in ensuring exceptional guest experiences while overseeing the service staff. This position requires strong leadership skills, a passion for hospitality, and the ability to manage multiple tasks efficiently. Bartending skills helpful along with knowledge of wine, bourbons and liquor.

Responsibilities

  • Lead and coordinate the front-of-house team to ensure smooth operations during service hours.
  • Provide outstanding guest relations by addressing customer inquiries and resolving any issues promptly.
  • Train and mentor new servers on menu knowledge, service standards, and cash handling procedures.
  • Oversee cash register operations, including accurate cash handling and processing transactions using POS systems.
  • Collaborate with kitchen staff to ensure timely food preparation and presentation.
  • Maintain cleanliness and organization of dining areas, ensuring compliance with food handling safety standards.
  • Monitor dining room activities to ensure guest satisfaction and efficient service flow.
  • Assist in creating a positive work environment that fosters teamwork and communication among staff.

Skills

  • Proficient in cash handling, including experience with cash registers and POS systems.
  • Strong culinary knowledge to effectively communicate menu items and specials to guests.
  • Familiarity with kitchen operations and food handling regulations.
  • Basic math skills for accurate transaction processing and financial reporting.
  • Excellent time management skills to prioritize tasks during busy service periods.
  • Exceptional guest relations abilities to enhance customer satisfaction and loyalty.
  • Previous experience in a restaurant setting is preferred, showcasing leadership capabilities.

Join us as we strive to provide an unforgettable dining experience for our guests while fostering a supportive environment for our team members. If you are passionate about hospitality and possess the necessary skills, we invite you to apply for the Head Server position.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • Employee discount
  • Paid training

Shift:

  • Evening shift

Work Location: In person

Salary : $15 - $18

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