Demo

DSS System Administrator 4

GovServicesHub
Allen, VA Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/3/2025

Job Description

Job Location :   5600 Cox Road, Glen Allen, VA 23060

Work Arrangement : Hybrid

Job Description :

Oversee and control comprehensive IT Systems and programs in alignment with the strategic goals of the agency to monitor, provide corrective measures for errors and produce strategies for new requirements.

The System Administrator (SA) serves as the highest-level technical experts.  The administrator uses advanced enterprise operations systems and coordinates with teams of IT specialists, analysts, administrators, and developers to operate and maintain a large IT enterprise that supports over 10,000 social services staff across the Commonwealth.

The administrator is responsible for four fundamental areas across multiple platforms :

Managed File Transfers :

  • The administrator will work as a team to develop new transfer jobs to meet business needs, security requirements and operation standards.
  • This will require knowledge of secure transfer protocols, LINUX file / folder permission and a comprehensive understanding of the Software Development Life Cycle (SDLC).
  • This includes, but is not limited to, Cloud, SAAS, and Low-Code application platforms, and also includes development of the GoAnywhere Product.

Batch Management :

  • The administrator will provide support services for the production scheduling system and batch execution, currently using BMS Control-M being supported by Virginia Information Technologies Agency (VITA).
  • Monitoring : The administrator will use an integrated, advanced suite of software tools and IT Infrastructure Library (ITIL) best practices to monitor, detect, alert, control, and respond to outages related to LINUX / Windows server, network glitches, job failures and software issues.
  • ServiceDesk Support :

  • The administrator provides expert support to customers and other staff for the systems they monitor. This includes the ability to research failures, provide next steps for resolution to users, take actions to resolve issues, and evaluate actions needed to prevent recurring problems.
  • The system administrator has proficient knowledge of multiple platforms and file transfer processes with the ability to develop solutions based on business requirements.
  • The system administrator designs, writes, tests, debugs / troubleshoots, and maintains processes required for the successful communication of files with both internal and external trading partners.
  • The system administrator will be responsible for the management and maintenance of the Operations Documents and Runbook / Playbooks.The position responsibility will include the preparation of system documentation and configuring file transfer solutions to deliver quality, cost effective and timely deliverables according to the departments lifecycle development approach (SDLC).

    Skills Required / Desired

    GoAnywhere - MFT

    Required

    GoAnywhere - Development

    Required

    Batch Management

    Required

    CMDB Experience

    Required

    ITIL v4 Foundations

    Highly desired

    Requirements

    Skills Set : Skill Required / Desired Experience Experience as a Business Analyst on PeopleSoft HCM on implementation or upgrade projects Required 8 years Experience with PeopleSoft HCM 9.2 Payroll or Time & Labor Required 8 years Experience as a Business Analyst in identifying requirements and creating formal functional documents for key business stakeholders and SMEs Required 8 years Experience as a Business Analyst in conducting formal work sessions and functional analysis presentations Required 8 years Experience in performing hands-on end-to-end system integration and external interface testing Required 8 years at least 4) Experience with Microsoft O365 applications (Word, Excel, PowerPoint, Teams, Visio) Required 8 years Experience working with a public sector organization (Federal, State, or Local Government) Required 4 years Experience working with the Comptroller of Public Accounts (CPA) CAPPS Financials Required 2 years Experience with PeopleSoft HCN 9.2 Payroll or Time & Labor Required 2 years Experience with PeopleSoft Approval Workflow Engine (AWE) Required 2 years Experience with SharePoint Required 2 years Experience with Jira Required 1 year Experience working with the Scrum framework Required 1 year

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