What are the responsibilities and job description for the Senior Business Analyst position at GovServicesHub?
Job Description
Job Location : Brooklyn, NY (Hybrid – Onsite & Remote)
Work Hours : 35 hours per week (Monday – Friday)
Note : If the consultant works more than 35 hours per week, overtime must be requested and approved in the Agency's timekeeping system.
Job Description
The State of New York is seeking an NG911 Senior Business Analyst with public safety experience and / or prior experience working with NYC government agencies . The ideal candidate will have at least 12 years of experience as a Business Analyst , with expertise in requirements management, validation, and testing for complex projects.
This role requires close coordination with agencies to develop User Acceptance Testing (UAT) scripts , manage requirements verification and traceability , and ensure test procedures comprehensively cover requirements for the NG9-1-1 program . The analyst must effectively communicate project details to stakeholders, including executive leadership, project teams, and agency representatives .
Key Responsibilities
- Manage the implementation and execution of the requirements management process , including elicitation, analysis, and verification.
- Validate test cases to ensure they align with the Requirements Verification and Traceability Matrix .
- Ensure testable and verifiable requirements are met across all test phases of the NG9-1-1 program .
- Validate that test procedures correctly execute their corresponding test cases .
- Provide real-time feedback on test procedures during vendor dry-runs and test execution .
- Effectively communicate project details to clients, project teams, and executive leadership .
- Partner with agencies to develop User Acceptance Testing (UAT) scripts .
Skill Matrix
Specialty
Skill
Experience Required
Business Analysis
12 years of experience as a Business Analyst
Required
Requirements Elicitation
Conducting interviews, workshops, and surveys to gather business requirements
Required
Testing & Validation
Validating and testing solutions against requirements
Required
Documentation
Writing clear, detailed requirement documents (use cases, user stories, process flows)
Required
Data Analysis
Analyzing data to support requirements and decision-making (Excel, data analysis tools)
Required
Tools & Techniques
Experience with Jira, Confluence for requirements management
Required
Modeling Tools
Creating diagrams using tools like Visio
Required
Stakeholder Management
Defining requirements for multi-stakeholder solutions
Required
Public Safety Knowledge
Experience working in police, fire, EMS, or health & human services organizations
Preferred
NYC Government Experience
Knowledge of NYC government operations and public safety agencies
Preferred
Minimum Experience & Education
Work Hours & Location
Mandatory unpaid meal break after 6 hours of work .
Requirements
Required Skills & Experience : PowerBuilder Development (version 7 or higher) – 5 years T-SQL Query Writing (Sybase / MS SQL Server) – 10 years Data Management (profiling, mapping, validation, analysis) – 10 years Source Control (TFS / Azure DevOps, Git) – 5 years Unit Testing & Documentation – 10 years Testing & Production Support – 5 years Change Management – 5 years Minimum Qualifications : Some college education in Computer Science, IT, Computer Engineering, or related fields Experience working in a hybrid office environment Willingness to learn and adapt to new technologies This role requires a strong understanding of database management, system design patterns, and best practices in software development. The candidate must possess excellent troubleshooting skills and be able to communicate technical concepts effectively with both technical and business teams.
