What are the responsibilities and job description for the SOC Analyst position at GovServicesHub?
Job Description
Job Location : Remote
Note : This position requires an experienced SOC Analyst to provide tier-two triage for IT issues and security incidents. The ideal candidate will lead efforts related to incident handling, analysis, and response coordination while ensuring security best practices are upheld.
Job Description :
This position supports the State of Iowa’s Department of Management (DOM), Security Operations Center (SOC) . The primary responsibility is to provide tier-two triage for IT issues and security incidents. The selected candidate will serve as the primary incident owner , overseeing security incidents from discovery to resolution. Responsibilities include incident tracking, containment, recovery, and response coordination.
The role requires strong analytical and problem-solving skills , along with expertise in firewall management, IDS, policy enforcement, vulnerability assessment, and security monitoring . The candidate will work with diverse teams, ensuring secure IT environments and mitigating security risks effectively.
Skill Matrix : Skill
Required / Desired
Years of Experience
Systems Security Certified Practitioner (SSCP), CompTIA Security , CompTIA Cybersecurity Analyst (CSA ), or equivalent certification
Required
5 years
Strong understanding of security technologies (firewall, IDS, policy management, security processes)
Required
5 years
Solid knowledge of common attack vectors, penetration methods, and countermeasures
Required
5 years
Knowledge of conflict resolution and incident escalation
Required
5 years
Ability to work with customers to balance confidentiality, integrity, and availability
Required
5 years
Ability to resolve complex issues requiring sophisticated analytical thought
Required
5 years
Strong communication skills (oral and written) for technical and non-technical audiences
Required
5 years
Proven ability to work with diverse teams and translate technical details into business context
Required
5 years
High integrity and commitment to fostering a diverse working environment
Required
5 years
Requirements
Required Skills & Experience : PowerBuilder Development (version 7 or higher) – 5 years T-SQL Query Writing (Sybase / MS SQL Server) – 10 years Data Management (profiling, mapping, validation, analysis) – 10 years Source Control (TFS / Azure DevOps, Git) – 5 years Unit Testing & Documentation – 10 years Testing & Production Support – 5 years Change Management – 5 years Minimum Qualifications : Some college education in Computer Science, IT, Computer Engineering, or related fields Experience working in a hybrid office environment Willingness to learn and adapt to new technologies This role requires a strong understanding of database management, system design patterns, and best practices in software development. The candidate must possess excellent troubleshooting skills and be able to communicate technical concepts effectively with both technical and business teams.
