What are the responsibilities and job description for the Founding Deployment Operations Manager position at Govwell?
About GovWell
GovWell builds software that helps government serve communities better. We the people (and the taxpayers) deserve efficient government - but the software powering government services is 20 years behind. Founded in 2023, GovWell now powers critical services for municipalities and counties in 18 states serving 700,000 residents. GovWell has raised $5.5 million from Work-Bench and Bienville Capital. Read about us in TechCrunch.
Founding Story
Our mission is deeply personal for us. Ben Cohen, CTO and Co-Founder grew up helping his father - a general contractor - to apply for hundreds of construction permits. Ben's experiences navigating clunky government websites inspired him to build better solutions for the millions of tradespeople whose livelihoods depend on getting permits fast. Prior to founding GovWell, Ben worked for Uber and Amazon as a Software Engineer, and earned his AB in Computer Science summa cum laude from Princeton.
Troy LeCaire, CEO and Co-Founder, was previously the first employee and Chief of Staff to the CEO at RippleMatch, a software startup, helping it grow from $0 to $10M in annual revenue and a $200M valuation. Before RippleMatch, he worked for two U.S. senators from his home state of Wisconsin. Troy earned his BA in Government magna cum laudefrom Cornell.
What we're looking for
A mission-driven generalist to help us implement new GovWell customers and ensure their long-term success. This role reports to Troy LeCaire, CEO and Co-Founder. You will work closely with our existing Customer Operations Manager Yoni Schoenberg, our Customer Success Team, and our Product / Engineering team.
What You'll Do
- Help cities and counties across the United States to serve their communities better with modern software.
GovWell is the primary workspace and system of record for our users - government staff use it 8 hours a day, 5 days a week. As of late 2024, 700,000 citizens rely on GovWell to access government services. Your work helping GovWell customers to be successful will directly impact efficiency and quality of government services for millions of citizens in the United States.
We deserve effective, transparent government, but the overwhelming majority of cities and counties lack the modern software necessary to deliver it. GovWell is changing that.
As one our first 25 employees, you'll see the entire startup journey. If you want to build your own thing someday, there's no better way to learn.
You will use the GovWell product more than anyone else at the company, and interact closely with our users Our product / engineering team will rely on you to help them identify opportunities to improve.
Who You Are
What we like to see
Salary and Benefits
Compensation within the posted salary band will be commensurate with experience. All offers will include :
Salary : $10 - $200
