Demo

Customer Service -Store Manager

GP Mobile
Lancaster, SC Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/18/2025

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Are You Ready to Build Your Career and Make Serious Money?

GP Mobile, is one of the largest Authorized T-Mobile Retailers in the US!

We are looking for highly motivated people to join our team. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be! Candidatos bilungues son preferidos, pero no requerido.

As a Retail Store Manager, you’re ready to lead by example, go All IN, and rally your team go-to-bat for customers, bringing passion, insight, know-how, and follow through to every interaction. Here, you’re more than a manager. You’re a born leader. You’ve put in the work, developed your leadership skills, and you’re ready to empower your team to give it their all in becoming the best in the world at connecting customers to their world. It’s an extremely big responsibility, it will take grit and dedication, but the reward is oh-so-sweet. Are you ready to be a driving force in this revolution? Good, because WE. WON’T. STOP.

What you will do in your role :

  • Go All IN to support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success.
  • Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations.
  • Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
  • Lead by example, staying up to date on the latest and greatest products, services, training, and leadership best practices to remain an expert resource to your team.
  • Ensure store employees meet and / or exceed defined, monthly success measurements and complete assigned training on time, and fully.
  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology
  • Own store success and take ownership of store employees’ work-related needs, store leadership, staffing, and scheduling, maintaining labor controls, marketing, loss prevention, and all other store functions.
  • Support operational excellence by observing every store function, monitoring sales and inventory, managing sales tracking, and implementing new store programs and initiatives.
  • Complete additional duties and projects, as assigned by leadership, as needed.
  • The experience you’ll bring :

  • 2 years of wireless retail leadership experience, high volume preferred
  • Bachelor’s degree, preferred
  • 2-4 years of Management experience in Retail Sales
  • 2-4 years of Sales and Sales Management experience
  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • What’s in it for you :

  • Competitive base pay, plus commission
  • Benefits for part-time and full-time associates
  • Medical, dental, and vision benefits
  • Generous paid time-off program
  • Phone service discounts
  • Serious growth potential for your career
  • Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At GP Mobile we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

    AtGP Mobile, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer, and non-binary people, and parents to apply. We are an equal-opportunity employer and welcome everyone to our team.

    Dedicated, Dynamic, Determined. These are the people we want in the GP Mobile fam. Our team members hustle hard and make a difference, both in their own lives and in the lives of T-Mobile customers all around the country.

    Serving our customers and employees is at the heart of what we do. When you work with us, you’re not just changing your life; you’re helping our customers all over the nation stay connected with their loved ones.

    We’re guessing you found us for a reason. Do you think you’ve got what it takes to chase your dreams? Come face-to-face with your #LimitlessPotential at GP Mobile, one of the largest T-Mobile authorized retailers in the country, with over 350 authorized retail stores in the central and eastern United States.

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