What are the responsibilities and job description for the T-Mobile Neighborhood Retailer Sales Associate position at GP Mobile?
Becoming a Retail Sales Representative at GP Mobile means joining an Authorized T-Mobile Retailer with limitless potential for growth and career advancement.
Job Overview
Retail Sales Representatives work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They are passionate about the connected world, thriving in fast-paced environments where technology innovations, customer needs, and retail experiences continuously evolve.
The ideal candidate will be skilled at uncovering customers' needs, immersing themselves in significant connections, and providing a world-class customer experience. This role is perfect for those who enjoy learning and building expertise in sales and customer service.
To succeed in this role, you will:
- Help customers pick up where they left off in their shopping journey, whether online or in-store.
- Explore individual needs and provide hands-on demonstrations of the latest technology.
- Side-by-side selling to find personalized solutions beyond basic devices and service plans.
- Approach service and sales needs with composure, integrity, and compassion.
You will also become skilled with digital tools, consistently using them to demonstrate:
- T-Mobile's coverage and network capabilities.
- T-Mobile's plans and services that enable unlimited connectivity.
In addition to these responsibilities, you will:
- Establish relationships with T-Mobile employees across channels.
- Collectively own the customer experience and resolve issues.
- Support team initiatives and create an inclusive environment.
Requirements
We are looking for candidates who possess:
- A passion for customer advocacy and a willingness to connect with people.
- A competitive drive and proven ability to succeed in fast-paced sales environments.
- A willingness to work alongside peers and store leaders, learning and sharing ideas.
- Effective time management skills and the ability to balance customer needs and performance goals.
- 6 months of customer service and/or sales experience, preferably in a retail environment.
If you're up for the challenge, we offer:
- Competitive base pay plus milestone bonuses.
- Benefits for part-time and full-time associates.
- Medical, dental, and vision benefits.
- Generous paid time-off programs.
- Phone service discounts.
We encourage everyone to apply, regardless of their background or experience. We believe in creating a diverse, inclusive, and authentic workplace, where everyone can thrive and grow.
