What are the responsibilities and job description for the T-Mobile Retail Sales Associate position at GP Mobile?
Job Overview
Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services.
Key Responsibilities
- Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
- How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning-fast LTE network
- Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
- Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
- Cash Handling and Store Operations responsibilities as needed.
- Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
- Successfully identify and hand off small business leads.
- Support team initiatives and create an inclusive environment
Requirements
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
- Bilingual candidates encouraged to apply
This is an opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you.
Serious growth potential for your career
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
401K Plan
Generous paid time-off programs
Phone service discounts
