What are the responsibilities and job description for the Program Manager position at GP Strategies?
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.
Supplier will provide a Learning Partner Program Manager who will be responsible for the following:
•D365 Course addition to ESI (scoping, tracking, execution). Update decks and assisted in creation of new process to sync various platforms.
•ESI Learning Partner Reporting - Weekly meetings with Reporting team, Arvato, and PSE team. Respond to and solve all PSE inquiries related to Learning Partners.
•Recruit and onboard new Learning Partners.
•Subsidy POE exception review/approval requests.
•Manage monthly LP calls/briefs - Manage attendees (~400), guests, and agenda for monthly call which is hosted 2x to accommodate all geographies. Moderate chat and provide follow-up support for additional questions.
•LP Training evaluation process.
•Assign Cross Domain Planning for Learning Partner Channel epic. Host weekly meetings, project tracking in Azure Dev Ops, quarterly and fiscal planning. as we plan for the upcoming quarter and fiscal year. Created new exception process to facilitate the urgent request from Learning Partners to offer virtual training in countries without a physical presence (MS internal blocker).
•Contribute to the Learning Partner Experience Portal; Establish regular meeting cadence with Product Owner and Engineering Managers to make all business decisions about the tool which will enable our Learning Partners to manage their Discounted Class Seat requests. Regularly meet with additional stakeholders including Privacy, Communications, and Support to ensure that the tool meets all Microsoft and ESI standards.
•Ongoing DynaMight refinement. All Services shall be treated as Microsoft Confidential Information unless otherwise designated by Microsoft.
Milestone Deliverables (Brief Description):
The Learning Partner Program Manager will oversee ongoing Learning Partner (LP) ESI Management, onboard and manage all new LP partners, track and update LP list and LP SOWs on an ongoing basis, manage and facilitate LP calls
With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.
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