Commercial Lines Account Manager

Job Title: Commercial Lines Manager

Key Responsibilities

Are you ready to elevate your career with a forward-thinking organization that offers exceptional opportunities for growth? As a Commercial Lines Manager, you will play a pivotal role in shaping the future of our agency, using your expertise to deliver outstanding value. Below is an outline of the key responsibilities and expectations for this important role:

• Oversee a select portfolio of premium Commercial Lines clients, providing bespoke strategic advice and high-caliber service.
• Optimize departmental workflows, driving operational excellence to improve efficiency and maximize results.
• Collaborate closely with the Director of Commercial Lines, managing daily operations and ensuring seamless execution of processes.
• Identify and capitalize on growth opportunities, including cross-selling and expanding coverage offerings to provide comprehensive solutions to clients.
• Champion agency objectives, leading efforts to meet performance milestones while upholding excellence standards.
• Enhance the client service experience, ensuring satisfaction and fostering lasting relationships.
• Analyze monthly performance reports, using insights to guide strategic decision-making and align with departmental goals.
• Cultivate strong, productive relationships with insurance carriers to advance the agency's interests and enhance operational success.
• Foster a high-performance team culture, leveraging leadership to inspire and empower team members toward collective success.
• Provide ongoing mentorship and training to optimize the use of the agency management system and carrier platforms.
• Play a key role in staffing decisions, including recruitment, training, and performance evaluations, to build a capable team.
• Take on additional responsibilities as needed to drive success across the department and organization.
  
  

Qualifications

To excel in this role, the ideal candidate will bring:

• A minimum of 5 years of experience in Commercial Lines insurance with a proven track record of success.
• Active MA P&C License (Property & Casualty).
• Proficiency in Applied Epic is highly preferred.
• A self-driven, accountable mindset and the ability to thrive in a fast-paced environment.
• Strong leadership, organizational, and interpersonal skills with the ability to motivate and inspire a team.
• A collaborative, team-oriented approach with a focus on problem-solving and delivering exceptional customer service.
• Advanced proficiency in Microsoft Office Suite and the ability to quickly adapt to new systems and tools.
  
  

If you are looking to further your career in an environment that fosters innovation, excellence, and continuous development, we invite you to explore this opportunity. I'm Miles Kos, and I look forward to discussing how you can contribute to our organization's ongoing success. Please feel free to contact me directly at miles.kos@gogpac.com.

We eagerly look forward to the possibility of welcoming you to our esteemed team.

M13K

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.