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LOAN OPERATIONS MANAGER

gpac
Lancaster, SC Full Time
POSTED ON 5/6/2025
AVAILABLE BEFORE 6/4/2025

Job Description

Role Summary : The Loan Operations Manager manages the loan operations team, ensuring efficient processing and servicing of all loan products. This role involves maintaining compliance with regulations, optimizing workflows, and delivering excellent customer service.

Key Responsibilities :

  • Loan Processing and Servicing :
  • Oversee processing and servicing of all loan types.
  • Ensure accurate and timely loan disbursements and payments.
  • Review and approve loan documentation.
  • Team Management :
  • Lead and develop loan operations staff.
  • Conduct performance evaluations and implement improvement plans.
  • Resolve team-related issues.
  • Compliance and Reporting :
  • Ensure compliance with banking regulations.
  • Prepare and submit regulatory reports.
  • Liaise with auditors during examinations.
  • System Management :
  • Manage loan processing software.
  • Coordinate with IT for system updates.
  • Develop efficient loan processing workflows.
  • Customer Service :
  • Ensure exceptional customer service.
  • Address customer inquiries and resolve issues.
  • Maintain strong customer relationships.
  • Operational Efficiency :
  • Analyze and improve loan processing workflows.
  • Implement best practices for efficiency.

Qualifications :

  • Bachelor’s degree in Business, Finance, or related field.
  • Minimum of 5 years in loan operations.
  • Strong knowledge of loan products and servicing.
  • Experience in team management and development.
  • Proficiency in loan processing software.
  • Excellent organizational and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Skills :

  • Leadership and team management.
  • Regulatory compliance and risk management.
  • Proficiency with loan processing systems.
  • Analytical and problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Working Conditions :

  • Full-time position.
  • Office environment.
  • Occasional travel for training and professional development.
  • Comprehensive Benefits Package :

  • Medical / Dental / Vision Insurances
  • 401k
  • Stock Options
  • More
  • About Us : Our community bank is dedicated to providing exceptional financial services to our local community. We value relationships and strive to create a welcoming and professional environment for both our customers and employees.

    QUALIFIED APPLICANTS SHOULD APPLY TODAY!

    For more information contact : Steve Jackson 601.912.5144 steven.jackson@gogpac.com

    All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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