What are the responsibilities and job description for the Personal Lines Account Manager position at gpac?

Job Description

Join Our Team as a Personal Lines Account Manager

Are you passionate about helping others protect what matters most? Do you have experience in the insurance field or a strong desire to grow in the industry? We are looking for a dedicated Personal Lines Account Manager to join our independent agency and make a meaningful impact. In this role, you’ll manage a diverse portfolio of personal insurance accounts, offer expert advice to clients, and ensure they receive top-notch service.

What You’ll Do :

Manage and nurture a portfolio of personal insurance accounts, providing outstanding service and support to clients.
Demonstrate in-depth knowledge of personal lines, including home, auto, and umbrella insurance.
Assess clients’ needs, recommend the best coverage options, and create customized quotes.
Assist clients with claims, ensuring a smooth and efficient process from start to finish.
Keep up-to-date with the latest trends and developments in the insurance industry, sharing valuable insights with clients.
Build long-lasting relationships by communicating regularly with clients and addressing their concerns proactively.

What We’re Looking For :

A background in customer service, with a focus on creating positive experiences.

P&C License is preferred, but we’re open to training the right candidate.

Familiarity with major insurance carriers is a plus.

Strong communication and relationship-building skills, with a personable approach for walk-ins and phone inquiries.

A customer-focused mindset with a genuine desire to help others.

The ability to work independently, while also knowing when to reach out for team collaboration and guidance.

Strong organizational skills and keen attention to detail.

Bonus Points If You Have :

Experience with insurance software and CRM systems.

A willingness to pursue professional certifications (e.g., CISR, CIC) and continue professional development.

Why You’ll Love Working Here :

Family-Oriented Environment : Our agency feels like a close-knit team where collaboration and support are at the core of everything we do.

Stable, Loyal Team : We have great employee retention and a strong sense of loyalty among our staff.

Professional Growth : We value ongoing learning and are committed to your personal and professional development.

If you’re looking for an opportunity where you can thrive in a supportive and dynamic environment, we’d love to meet you!

Please directly apply or send your resume confidentially to taylor.rooney@gogpac.com to be considered for this opportunity.

Additionalaly, if you have any questions, please reach out to Taylor Rooney directly at 385.295.8404 or via email at taylor.rooney@gogpac.com .

We would love to hear from you!

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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