What are the responsibilities and job description for the General Manager Cleveland, TN position at GPS Hospitality?
Job Overview
We are seeking an experienced and dynamic General Manager to oversee our restaurant operations. The ideal candidate will have a strong background in food service and hospitality management, with proven leadership skills to drive team performance and enhance customer satisfaction. This role requires a hands-on approach to managing daily operations, ensuring compliance with food safety standards, and optimizing the overall guest experience.
Duties
- Lead and manage all aspects of restaurant operations, including staffing, training, and performance management.
- Ensure exceptional customer service by fostering a positive dining environment and addressing guest concerns promptly.
- Oversee budgeting, financial reporting, and cost control measures to achieve profitability goals.
- Implement food safety protocols and maintain compliance with health regulations.
- Manage inventory levels, ordering supplies, and maintaining relationships with vendors.
- Utilize Aloha POS system for efficient order processing and reporting.
- Collaborate with kitchen management to ensure high-quality food preparation and presentation.
- Develop marketing strategies to promote the restaurant and increase customer engagement.
- Conduct regular staff meetings to communicate expectations, provide feedback, and encourage team collaboration.
Requirements
- Proven experience in restaurant management or a similar role within the food service industry.
- Strong knowledge of food safety practices and regulations.
- Excellent customer service skills with the ability to handle difficult situations gracefully.
- Proficiency in budgeting and financial management.
- Familiarity with Aloha POS or similar point-of-sale systems is preferred.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Background in hospitality management is a plus.
- Ability to work flexible hours, including evenings and weekends as needed.
We are looking for a passionate leader who thrives in a fast-paced environment and is committed to delivering an outstanding dining experience. If you possess the required skills and are ready to take on this exciting challenge, we encourage you to apply.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $50,000 - $55,000
