CARE TECH

Description

Riverside Healthcare is seeking a dedicated and compassionate Care Tech to join our physician office team. The Care Tech will support the clinical staff in providing high-quality patient care in an outpatient setting, ensuring efficient operation of the physician office and enhancing patient experience and demonstrates flexibility with assignments within professional scope/duties/licensure.

Essential Duties

• Clinical Support:
• Administer subcutaneous injections as requested by the provider, following all applicable protocols.
• Perform venipunctures and non-blood specimen collection, ensuring proper labeling, form completion, and timely transport to laboratories as applicable.
• Assist providers and nurses with medical procedures, ensuring patient comfort and safety.
• Conduct pulmonary function tests, electrocardiograms (EKGs), pulse oximetry, and nebulizer treatments as instructed by the provider as applicable.
• Collect and document clinical data accurately in all applicable EMRs, ensuring compliance with regulatory guidelines, health maintenance protocols, and quality measures.
• Follow up on lab work, referrals, consultations, and other testing as directed by the provider.
• Reconcile patient immunization records in the EMR, including ICARE records, ensuring accuracy.
• Maintain Point of Care Testing (POCT) competencies and perform quality control for waived testing.
• Adhere to AIDET format and standards.
  
  

Non-essential Duties

• Answer phone calls and handle patient inquiries.
• Assist in maintaining patient records and files.
• Perform other administrative tasks as needed.
• Participate in office meetings and training sessions
  
  

Requirements

Preferred Experience

• Strong written and verbal communication skills.
• Exceptional interpersonal skills with the ability to engage with patients and interdisciplinary teams effectively.
• Proven ability to multi-task and manage a diverse workload.
• Intermediate proficiency with Microsoft Office programs.
• Ability to function independently, organize tasks, and be self-motivated.
• Previous experience in an ambulatory care setting.
• Experience with Electronic Medical Records (EMR) systems, Epic experience preferred.
• Bilingual skills highly desirable
  
  

Required Licensure/Education

• High School Diploma or GED required
  
  

Preferred Education

• Associates degree preferred.
  
  

Employee Health Requirements

Exposure/Sensory Requirements

• Exposure to:
• Chemicals: White out for correction of typing/writing corrections.
• Video Display Terminals: Average
• Blood and Body Fluids: Low risk
• TB or Airborne Pathogens: Low risk.
  
  

Sensory Requirements (speech, Vision, Smell, Hearing, Touch)

• Speech: Required to communicate with physicians, hospital staff, and outside agencies.
• Vision: Needed to perform chart review data, computer screen work, reading data and information.
• Smell: NA
• Hearing: Needed for telephone communication and communication with team members
• Touch: Needed to write, computer entry, individual pages of chart for review.
  
  

Activity/Lifting Requirements

• Shift: Days
  
  

Percentage of time during the normal workday the employee is required to:

• Sit: 70%
• Twist: 2%
• Stand: 10%
• Crawl: 0%
• Walk: 9%
• Kneel: 1%
• Lift: 4%
• Drive: 0%
• Squat: 1%
• Climb: 0%
• Bend: 2%
• Reach above shoulders: 1%
  
  

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Not Required
• Up to 20 lbs: Not Required
• Up to 35 lbs: Not Required
• Up to 50 lbs: Not Required
• Up to 75 lbs: Not Required
• Up to 100 lbs: Not Required
• Over 100 lbs: Not Required
  
  

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 120
• Twist: 1
• Stand: 30
• Crawl: 0
• Walk: 10
• Kneel: 1
• Lift: 5
• Drive: 0
• Squat: 1
• Climb: 0
• Bend: 2
• Reach above shoulders: 1
• Repetitive use of hands (Frequency indicated): Simple grasp up to 10 lbs. Normal weight: 80%
• Pushing &pulling Normal weight:
• Fine Manipulation: Computer entry, writing.
• Repetitive use of foot or feet in operating machine control: None
  
  

Environmental Factors & Special Hazards

• Environmental Factors (Time Spent):
• Inside hours: 8
• Outside hours : 0
• Temperature: Normal Range
• Lighting: Average
• Noise levels: Average
• Humidity: Normal Range
• Atmosphere: Odors, Dust
• Special Hazards: NA
• Protective Clothing Required: None