Senior Account Manager - Baltimore

Job Description

Gras Lawn, a commerical landscape company is seeking an experienced Landscape Senior Account Manager to manage our Maryland client accounts. You’d be the primary contact for our clients, building long-term relationships that foster satisfaction, retention, and sales.

You’d Be Responsible For

• Sales
• Proactively presenting site enhancement ideas to your clients
• Client Satisfaction
• Developing and maintaining long-term relationships with clients
• Performing site walkthroughs with clients to ensure quality and service expectations are met
• Facilitating the resolution of client concerns to ensure renewal
• Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals
  
  

Position Overview

The Senior Account Manager is the primary point of contact for an assigned book of business and is responsible for overall site quality, sales goals, and renewal goals.

Required

• Motivated Go-getter
• Strong verbal and written communication
• Team oriented, collaborative approach
• Excellent organizational and time management skills
• Attention to detail
• Exceptional customer service
• Positive attitude
• Takes initiative and proactive approach to improve performance
• Assumes responsibility, authority, and accountability for all activities
• Ability to develop budgets and job estimates
• Knowledge of plant material
• Motivated to grow and develop new business
• Ability to prioritize and multitask
  
  

Salary commensurate with experience.

Benefits

• 401(k) matching
• Health insurance
• Paid time off