What are the responsibilities and job description for the Outside Sales Representative position at Grabber Construction Products Inc?
Job Description
Job Description
Vision
Leader in contractor productivity products and customer service excellence, while building careers and communities.
Mission
To significantly contribute to the success of our business partners.
Values
Family, Dependability, Inclusion, Curiosity, Humility
Your Role
Outside Sales Reps play a critical role in the success of our business as the first line of contact to our customers. The target is to Drive Contractor Demand, provide industry leading product knowledge, build excellent Dealer Relationships, ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Duties and Responsibilities
- Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales’ territory.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions, benefits, and utility of products or services to customers based on their needs.
- Perform product knowledge training to dealers based on their needs.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
- Submits monthly mileage and expense reports.
- Provides periodic territory sales forecasts.
- Performs all other duties as assigned.
Minimum Job Qualifications
Knowledge, Skills, and Abilities
Work Conditions
inside and outside, standing for long periods of time
Safety Responsibility
This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work location, exercises and promotes safe behaviors and shows unyielding support of programs, rules, and policies regarding safety.
Company Benefits
